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Meet ScienceSoft’s Employees — the People Who Will Drive Your Project to Success
We devote this page to the main driving force behind ScienceSoft — our people — and talk about a cross-functional team ScienceSoft has built.
Key Units We Have and What They Can Do for You
Project management office
Project managers who manage all aspects of a financial software initiative and ensure that ScienceSoft meets project goals on time and budget.
Business analysis and financial IT consulting team
Business analysts and financial IT consultants who gather project requirements and plan BFSI software for maximized business value.
Security and compliance team
Security and compliance experts who are always on alert for known and emerging finance cyber threats and the latest BFSI data protection standards.
UX/UI design team
UX and UI designers who create human-centered, interactive, and visually balanced design of financial apps and ensure rich data visualization and convenient UX of analytical systems.
Web development team
Web solution architects and engineers (PHP, Python, Golang, front-end) who create customer-facing and back-office BFSI apps. Since 2020, the team has been developing blockchain expertise.
Mobile development team
Mobile developers who create native (iOS, Android) and cross-platform apps that financial service customers and employees enjoy using in their daily lives or for work purposes.
.NET team
.NET architects and engineers who create automation systems for the BFSI industry using the .NET framework, ensuring system scalability, security, and smooth evolution.
Java team
Java developers who create all types of BFSI software, from standalone financial service digital tools to complex integrated systems for provider collaboration.
Data analytics and AI team
Data engineers and data scientists who create comprehensive financial analytics and BI systems and deliver 95%+ accurate AI models with transparent, compliant logic.
IT infrastructure team
System administrators and engineers who set up and maintain high-performing, secure, and cost-effective IT infrastructures for our BFSI clients.
Help desk team
L1–L2 support engineers who assist financial software users 24/7 and offer quick response and resolution time for issues of various complexity.
Testing and QA team
QA consultants and engineers, including manual and automation testers, who are on a mission to ensure the high quality and accuracy of financial IT solutions.
SharePoint team
SharePoint developers who create handy, budget-friendly back-office finance solutions and intranets based on the SharePoint platform.
Dynamics 365 team
Experts who build business solutions (with a particular focus on financial CRM) based on Microsoft Dynamics 365 apps and Power Platform.
ESM team
Consultants and developers specializing in ServiceNow® platform, ScienceSoft’s technology choice for effective enterprise service management.
Project Management Office (PMO)
We don't just oversee financial software projects; we drive them. My team acts as the locomotive, clearing the path to success by paving the fastest and smoothest route to the project’s goals — despite evolving customer expectations, changing regulations, and the challenges of legacy systems.
Facts
- There are over 60 experienced project managers in our team.
- Among our PMs, we have experts with a niche specialization in particular services (e.g., financial software engineering, cloud migration, security audit) and domains (e.g., investment, insurance, mobile banking).
- Our PMs have led large-scale projects for Fortune 500 companies, demonstrating their success in managing complex BFSI initiatives with precision and focus.
- Our PMs hold certifications in the leading project management methodologies:
What the team does for our clients
- Project planning. Our PMs meticulously assess project resources, budgets, and timelines, ensuring that estimates align with the client's expectations.
- Team management. We assemble teams with the right skills to meet specific project needs and maintain a healthy, collaborative working environment that fosters high performance.
- Risk management. Our PMs identify potential risks early on and implement practical mitigation strategies to safeguard against delays and disruptions. For BFSI projects, this involves, among other, protecting sensitive financial data, adhering to regulatory requirements, and ensuring business continuity in the face of unforeseen challenges.
- Project execution management. We manage agile and flexible execution of projects, adjusting to shifts in client requirements, market conditions, and sector-specific regulations.
- Collaboration with client stakeholders and vendors. Our PMs work closely with client-side stakeholders and other IT vendors to foster joint planning, effective problem-solving, and transparent reporting. We ensure that all stakeholders stay aligned on the the project goals and ways to meet them.
Business Analysis and Financial IT Consulting Team
In BFSI projects, a business analyst's role goes way beyond documenting client requirements — we dive deep to uncover each client’s unique challenges, goals, and expectations and craft solutions that will bring measurable transformations to customer and employee experiences.
Facts
- There are 40+ business analysts and IT consultants in our team.
- We have BAs with specialized knowledge in various BFSI domains, such as insurance, lending, and investment, and advanced technologies like AI/ML, blockchain, and big data.
- Our BA department fosters a culture of continuous learning and upskilling, regularly attending industry events, hosting workshops, and earning certifications to stay ahead of emerging trends and best practices in financial IT business analysis.
What the team does for our clients
- Requirements engineering and documentation. Our BAs gather and structure business requirements using proven techniques such as document analysis, interviews, business process modeling, gap analysis, and functional decomposition.
- Software functional design. We provide detailed functional specifications for financial solutions, outlining the software features and digital data flows. This documentation ensures that the development team has clear, actionable guidelines and that the end software meets both business requirements and industry standards for security, compliance, and usability.
- Change request processing. Our team evaluates change requests during development, assessing their eligibility, feasibility, and impact on the solution’s scope. We carefully review how changes might affect regulatory compliance, user access, and operational integrity before making any adjustments.
- Software documentation creation and maintenance. We craft comprehensive software documentation and keep it up-to-date to ensure a smooth project workflow and clear communication among stakeholders. This supports both solution alignment with client needs and long-term software support and evolution.
- Productization and brand design for commercial BFSI solutions. We assist fintech startups in transforming an idea into a market-ready financial product. Our BAs conduct target audience and competitor analysis, define a unique market position and selling proposition, conceptualize the product, and advice on value-adding features to ensure it stands out in a competitive market.
Our financial IT experts are open to share their knowledge
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Head of Business Analysis and Financial IT Principal Consultant |
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Financial and Banking IT Consultant and Senior Business Analyst |
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Insurance IT Consultant and Lead Business Analyst |
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Insurance IT Consultant and Lead Business Analyst |
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Lending IT Consultant and Senior Business Analyst |
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Investment IT Consultant and Senior Business Analyst |
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DeFi & Blockchain Consultant and Senior Business Analyst |
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Financial Technology and Blockchain Researcher |
Security and Compliance Team
I believe it’s better to overthink than underthink when it comes to cybersecurity. As cybercriminals are always devising new ways to attack, we must stay vigilant — constantly identifying and blocking new threats.
Facts
- Our team comprises 20+ seasoned security experts, including Certified Ethical Hackers, cloud security specialists, SIEM/SOAR/XDR practitioners, DevSecOps engineers, and compliance consultants.
- Since 2003, we have been providing robust cybersecurity services, safeguarding businesses across industries, including the BFSI sector, by addressing their unique challenges and regulatory demands.
- Security standards and best practices behind ScienceSoft's security services:
What the team does for our clients
- Security assessment. As a starting point, we evaluate your current security posture to identify vulnerabilities. We conduct detailed security audits and risk assessments and apply intrusion-simulating methods, such as penetration testing and social engineering testing. These practices ensure an all-encompassing approach to uncovering and mitigating risks.
- Security program development. We design tailored security programs covering risk management, protective measures, threat detection, incident response, and recovery. Our efforts target protecting financial software, underlying IT infrastructure, and critical business data. Additionally, we assist in developing robust security policies and educating your workforce to detect and react to social engineering threats effectively.
- Compliance assessment and maintenance. We align your internal policies, procedures, software, and IT infrastructure with the necessary data security standards and regulations. These include PCI DSS, NYDFS, SEC guidelines, GDPR, and other key frameworks vital to maintaining compliance in the financial sector.
UX/UI Design Team
Design trends come and go. While I encourage my team to stay aware of them, I don’t support adopting trends blindly just to appear modern. Brand identity and a timeless sense of style are far more reliable foundations to build upon.
Facts
- Our team includes 10+ skilled UX and UI designers dedicated to crafting intuitive and visually appealing software.
- Since 2005, we have been designing financial software in tandem with delivering BFSI software development services, as these disciplines are closely intertwined.
- In our design process, we adhere to ISO 9241 guidelines to create human-centered, universally accessible, and clearly visualized solutions that users can understand intuitively.
What the team does for our clients
- UX research and wireframing. We lay the groundwork for exceptional usability by conducting UX research and mapping user journeys for each persona created by our business analysis team. Our UX wireframes provide a first visual outline of the solution’s design, ensuring alignment with user needs and goals.
- UI design. We collaborate with you to define the design's style, color scheme, branding elements, and other key nuances. From there, we craft a UI kit and bring software interfaces to life through visually cohesive and engaging designs.
- UX and UI redesign. Our team enhances your existing financial application by optimizing screen layouts and giving the solution a modernized, sleek, and user-friendly look that elevates the overall user experience.
Web Development Team
We always strive to deliver the best user experience in web apps, ensuring both the availability of essential workflows and their ease of use. Occasionally, this means we need to reject a client’s idea and propose a viable alternative to better achieve the goal.
Facts
- ScienceSoft has been developing web software since 1999.
- Our web development team consists of 60+ professionals, including web solution architects, front-end developers, and back-end developers specializing in PHP, Python, and Golang.
- Since 2020, we have expanded our expertise to include blockchain technologies and create decentralized finance (DeFi) applications for BFSI clients seeking innovative blockchain-based solutions.
- We have successfully delivered 1,900+ web projects, encompassing web finance portals, digital payment solutions, BFSI operations management systems, and financial services websites.
- Some of BFSI companies who trusted developing their web solutions to ScienceSoft’s team:
What the team does for our clients
- Design and development of various types of web apps. Whether creating a simple corporate website or a complex BFSI system, we focus on ensuring secure, scalable architecture, user-friendly interfaces, and seamless performance under diverse workloads.
- Web consulting. Our web experts guide clients through the entire web development journey. Based on your requirements, we provide actionable advice, perform audits of your team’s work, and recommend process improvements and software enhancements to ensure optimal outcomes.
- Blockchain consulting and development. Our team designs and builds blockchain software with your business goals in mind. We assess the feasibility of using blockchain for your needs, introduce a clear concept of your blockchain solution, compose an optimal tech stack, and take over solution engineering and launch.
- Web software modernization. Our team modernizes web-based software by updating its architecture and tech stack, enhancing its functionality to meet evolving business and customer demands, and aligning it with new regulatory requirements. Additionally, we focus on improving non-functional aspects like performance, scalability, and security.
Web development team — curious and ever-learning
Mobile Team
At the end of the day, a mobile app’s success is determined by the percentage of the target audience that chooses it over competitors in its niche. That’s why we must not only do things well but strive to do them better than anyone else.
Facts
- Our team includes 70+ mobile developers skilled in Kotlin, Swift, Objective-C, Xamarin, Cordova, React Native, Flutter, and other mobile technologies.
- We have delivered 350+ mobile projects, including apps for mobile banking, insurance, payments, lending, investments, and more.
- Since starting our mobile development services in 2005, we have continuously expanded our expertise.
- Some of BFSI companies who trusted building their mobile apps to ScienceSoft’s team:
What the team does for our clients
- Full product design. We provide comprehensive product design services that cover market research, brand development, functional app design, and UX/UI design. The result is a complete app concept with a distinct brand identity and a competitive edge. Our mobile developers collaborate closely with business analysis and design teams to deliver this service.
- Native app development. We create native iOS and Android apps that fully utilize the capabilities of their operating systems, offering high performance, rich user experiences, and direct access to device features such as GPS, cameras, and microphones.
- Cross-platform app development. We develop cross-platform apps with a shared functional core, optimized for both iOS and Android devices to ensure consistent performance and usability.
- PWA development. We create progressive web applications (PWAs), providing a cost-effective solution to reach both web and mobile users through a single app.
- Agile evolution of mobile apps. We support continuous innovation for your mobile app by working alongside your product team to implement new features and ideas, helping you attract and retain users effectively.
Mobile development team — creative and trend-conscious
.NET Team
We use .NET to build software of any scale and purpose. This versatility has taught us to approach each project as a unique case, seeking architectural and engineering solutions that are perfectly tailored to its specific needs.
Facts
- There are 60+ .NET developers in our team.
- We made the first steps in .NET development in 2004; by now, the team has delivered 220+ .NET projects.
- The team has contributed greatly to our partnership with Microsoft, as .NET is one of Microsoft’s technologies ScienceSoft works with.
What the team does for our clients
- Architecting and developing .NET-based apps. We design and develop web and desktop applications using .NET to create feature-rich, scalable, and high-performing software. For BFSI clients, we build complex solutions like investment platforms, loan management systems, and compliance-ready payment applications, leveraging .NET’s robust capabilities for reliability and security.
- .NET software modernization. Our team handles legacy code refactoring, software reengineering, upgrading the .NET stack to modern frameworks and libraries, and recovering documentation for even 20-year-old applications.
- .NET software audit and improvement. We identify and resolve issues in software performance, scalability, user experience, and other key aspects. For BFSI organizations, this often involves optimizing transaction speeds, ensuring compliance with regulations like PCI DSS, and improving user interfaces for customer-facing platforms.
- Consulting for .NET software and projects. Our experts, with over a decade of experience in .NET programming, provide unbiased advice on operating .NET software and managing ongoing projects.
.NET team — persistent and initiative
Java Team
The seniority of our Java developers is reflected in the quality of their code. Our standard is high: code that is reusable, readable, maintainable, and as concise as possible while fully meeting its purpose.
Facts
- There are 40+ Java developers in our team.
- We started our Java development practice in the late 90s, almost immediately after the first Java version had been released. Step by step, we paved the way to the deep expertise we have now.
- Our portfolio includes 150+ large-scale Java projects.
What the team does for our clients
- Web software development in Java. Java’s versatility enables us to develop various software solutions tailored to specific business needs. For BFSI clients, we specialize in building operations management software, customer relationship management (CRM) systems, business intelligence platforms, peer-to-peer (P2P) financial service platforms, and secure web portals for customers and employees.
- Mobile development in Java. Collaborating with our mobile development team, our Java experts create innovative and user-friendly Android applications like mobile banking apps, payment wallets, and insurance claim apps.
- Java-based software support. For existing Java-based software, we provide a full range of support services, including audits, modernization, troubleshooting, and the implementation of new features.
Java team — quick-witted and multi-skilled
Data Analytics and AI Team
Data analytics might seem like it’s all about uncovering groundbreaking insights every day. In reality, much of our work is dedicated to tackling missing, inconsistent, duplicate, erroneous, and other ‘poor’ data to extract the true value.
Facts
- Our team includes 20+ data experts specializing in the full data management pipeline, from collection and processing to advanced analytics and visualization.
- We cover diverse data solutions, including business intelligence (BI), big data, machine learning (ML), artificial intelligence (AI), edge computing, and data science.
- With origins in AI product development 35 years ago, ScienceSoft has built extensive expertise in data-driven solutions, as mature as our company itself.
What the team does for our clients
- Setting up a proper data management pipeline. Based on your data sources and objectives, we design and implement data collection, processing, and storage workflows tailored to your needs.
- Business intelligence and analytics implementation. We establish data analytics workflows, including self-service BI capabilities, to empower your teams with actionable insights. Our BFSI analytics solutions focus on areas like fraud detection, performance monitoring, customer segmentation, and compliance reporting. Advanced visualization techniques make insights clear and actionable for decision-makers.
- Developing advanced data solutions. Our expertise extends to creating ML algorithms, data science models, and AI-driven applications for complex data-centric tasks like straight-through document processing, financial risk prediction, and automated customer communication.
IT Infrastructure Team
IT infrastructure forms the foundation for the seamless operation of all IT processes within a company. Ensuring its uninterrupted function is the minimum standard we meet. What we truly aim for is the highest possible availability and performance at the most efficient cost.
Facts
- Our team includes 65+ system administrators and engineers with expertise in on-premises, cloud, and hybrid infrastructures.
- We have been delivering infrastructure management services since 2010. With the growing demand for cloud solutions, we partnered with AWS and Microsoft Azure to validate our expertise and extend partner benefits to our clients.
- Our team consistently updates its AWS and Azure certifications to stay current with the latest technological advancements.
What the team does for our clients
- Setup and maintenance of IT infrastructure. We manage complete IT infrastructures, including hardware, software, networks, data storages, development environments, and security systems. For BFSI clients, we set up and support secure financial data centers, processing systems, and compliant environments to protect sensitive data.
- L1–L3 support of IT infrastructures. We provide multi-level support to log, categorize, prioritize, and resolve incidents reported by users or monitoring tools.
- Infrastructure migration to the cloud. Our team specializes in cloud migration to reduce maintenance costs, enhance infrastructure performance, and improve stability and security. BFSI organizations benefit from our expertise in achieving smooth transitions with minimal downtime.
- Setup of DevOps practices. We implement DevOps to enable containerization, IT automation, and application monitoring. Our finance clients capitalize on optimized software development pipelines, which lets them reduce the time-to-market for their apps without compromising on quality or legal compliance.
Help Desk Team
To ensure fast and efficient issue resolution, we don’t simply increase the number of agents, as that would drive up service costs. Instead, we focus on optimizing our workflows. For example, we develop scripts for recurring issues to streamline the process.
Facts
- Our team comprises 50+ L1–L2 support agents skilled in resolving a wide range of user-side issues.
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We launched our dedicated help desk services in 2007 and have since supported clients across diverse industries, including BFSI.
What the team does for our clients
- L1–L2 support for user issues. We address basic and complex issues, such as password resets, access management, and software installations, while escalating L3 tasks to software engineers when needed. BFSI clients rely on our expertise to support critical user-side operations, such as digital servicing platform access, account management, and transaction issue troubleshooting.
- Multi-channel communication and multi-lingual support. Our help desk team operates through various communication channels, including service desks, phone, and email, to ensure maximized accessibility for users. To cater to BFSI’s global customer base, our support agents are proficient in widely spoken languages like English, Spanish, and German.
Testing and QA Team
There’s a common misconception that software developers and testing engineers are at odds, and that tension between them is inevitable. That’s not the attitude we foster at ScienceSoft. In our department, we focus on integrating quality control mechanisms throughout the SDLC. This lets us address issues early rather than letting them accumulate by release time, which would create pressure on the development team.
Facts
- Among our 75+ testing engineers, we have experts with ISTQB certification and, on average, 10+ years of experience in the field.
- We've been providing software testing services for 35 years.
- To date, we’ve successfully delivered over 1,000 testing projects, including those for large-scale financial software implementations.
What the team does for our clients
- Comprehensive testing and quality assurance. We offer end-to-end testing and quality assurance for all types of financial software, including web, mobile, desktop, and SaaS applications, as well as solutions based on cutting-edge technologies like blockchain. Whether your goal is to ensure regulatory compliance, improve user experience, or verify transaction security, we tailor our testing approach accordingly, using both manual and automated techniques depending on project scope and deadlines. We cover all aspects of software quality, including:
- Functionality.
- Compatibility.
- Performance.
- Usability.
- Localization.
- Accessibility.
- Security.
Testing team — careful and detail-oriented
In SharePoint development, we work within the constraints of the platform’s framework. However, we haven’t yet encountered a case where we couldn’t meet a client’s needs or provide a viable workaround. The key to this success is our approach: we view every project as a dialogue. Rather than blindly implementing every request, we engage in thoughtful discussions to help the client choose the most effective and beneficial course of action.
Facts
- Our SharePoint team includes 10+ skilled consultants and developers.
- ScienceSoft launched its SharePoint services in 2007, and in 2008, we partnered with Microsoft, maintaining a long-standing relationship ever since.
- We have successfully completed 150+ SharePoint projects, many focusing on tailored solutions for the BFSI industry.
What the team does for our clients
- Development of SharePoint-based intranets and business systems. We design and develop customized SharePoint intranets, extranets, and systems for managing HR, knowledge, eLearning, and specialized financial service processes.
- Migration, optimization, and upgrading of SharePoint solutions. We ensure your SharePoint-based solution is always up-to-date and performing at its best. This includes UI design enhancements, restructuring content and navigation, improving security, boosting system performance, and ensuring compliance with the latest financial regulations. We also introduce new features from your backlog to continuously improve the solution's value.
Dynamics 365 Team
It’s inspiring to see our clients experience a boost in employee productivity and customer loyalty after implementing Dynamics 365 solutions. Even with an engaged and committed team, you always need the right tools to help the team establish controllable business processes, instantly access the required information, and clearly understand the needs and situations of different customers.
Facts
- There are 10+ Dynamics 365 consultants and developers in our team.
- In 2008, we partnered with Microsoft and began exploring its suite of Dynamics products, which later became Dynamics 365.
- We have planned and implemented 25+ full-fledged Dynamics-powered business solutions, with a particular focus on CRM for BFSI clients.
What the team does for our clients
- Implementation of CRM solutions powered by Microsoft Dynamics 365. We implement tailored CRM solutions using Microsoft Dynamics 365 apps, with additional automation capabilities through Microsoft Power Platform's low-code tools. Our team handles all stages from planning to customization and integration, ensuring an ROI-positive launch.
- Migration to Microsoft Dynamics 365. We facilitate smooth migration from existing platforms or tools to Dynamics 365 by analyzing the limitations and challenges of your current solution. While we develop your new Dynamics-based solution and migrate your business data, we ensure that your critical servicing processes continue without disruption.
- Solution support and evolution. We provide ongoing support for your Dynamics 365-powered solutions, investigating and resolving issues, as well as evolving the system by adding new features and updates to meet your changing operational needs.
Enterprise Service Management Team
Our most challenging goal is balancing the rich functionality of ServiceNow with a hassle-free user experience. When making customizations, we always prioritize user convenience, ensuring we avoid creating overly complicated workflows.
Facts
- There are 20+ ServiceNow developers and consultants in our team.
- We began working with ServiceNow® in 2010, gaining extensive experience across several ServiceNow products, with a particular focus on IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM).
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ScienceSoft has been a long-standing Specialist ServiceNow partner, demonstrating our expertise and dedication to ongoing learning and development in the ServiceNow ecosystem.
What the team does for our clients
- Implementation of ESM solutions powered by ServiceNow. We work closely with BFSI clients to understand their business requirements and tailor ServiceNow to meet those needs. This includes customizing the platform for IT Service Management, financial operations, and asset management processes. We also integrate ServiceNow with other business systems (e.g., ERP, CRM) to streamline data exchange and accelerate workflows, ensuring that key finance services run efficiently and securely.
- Migration to ServiceNow. We facilitate seamless migration from legacy systems and other platforms to ServiceNow, helping BFSI clients enhance service delivery, increase automation, and improve governance. Our approach minimizes disruption while upgrading your business processes to a more efficient and integrated environment using ServiceNow’s powerful capabilities.
- Support and evolution. Our team provides continuous support and maintenance for your ServiceNow solutions to ensure they remain optimized and secure, with updates and new features delivered as your business needs evolve.
Highlights of ScienceSoft's Expertise
- Since 2005 in engineering solutions for the financial services industry.
- Full-scale PMO to manage complex and large-scale financial software projects.
- Since 2003 in cybersecurity to guarantee full protection of BFSI software.
- Experience with PCI DSS, SEC, GLBA, AML/CFT, OFAC, NYDFS, GDPR, and other BFSI standards and regulations.
- Microsoft partner since 2008 and AWS Select Tier partner since 2017.
- Quality-first approach and robust security management backed by ISO 9001 and ISO 27001.
- 62% of our revenue comes from engagements lasting for more than 2 years.
ScienceSoft USA Corporation Is a 3-Year Champion in the Financial Times Rating
Three years in a row (2022–2024), the Financial Times has included ScienceSoft USA Corporation in the list of 500 fastest-growing American companies. This is the result of our dedication to driving project success despite any constraints and disruptions.
