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Banking IT Blog

How digital and physical channels impact on customer satisfaction in retail banking
Banking IT, Mobile Apps

How digital and physical channels impact on customer satisfaction in retail banking

To satisfy customers, retail banks have to balance between digital initiatives, such as mobile banking development, and high-quality in-branch services.
By Natallia Babrovich
Why banks really integrate Android Pay into mobile banking
Banking IT, Mobile Apps

Why banks really integrate Android Pay into mobile banking

In the light of recent news about integration of Android Pay into mobile banking apps, the article explores the reasons and benefits of this move.
By Natallia Babrovich
The current state of automated trading for banks and financial services companies
Banking IT

The current state of automated trading for banks and financial services companies

The article explores how traders currently use automated trading solutions to support their decision-making activities.
By Natallia Babrovich
How banks can increase customer retention with appealing loyalty programs
Banking IT, CRM

How banks can increase customer retention with appealing loyalty programs

To create top-notch loyalty programs that increase customer retention, banks should make the right use of the latest technology.
By Natallia Babrovich
Why updates of customer profiles in banking CRM matter
Banking IT, CRM

Why updates of customer profiles in banking CRM matter

Practical tips on how to identify outdated customer profiles and keep your banking CRM relevant to make targeted product and service offers.
By Natallia Babrovich
Why community banks need CRM to make more loan offers, now
Banking IT, CRM

Why community banks need CRM to make more loan offers, now

Community banks should opt for a banking CRM system to protect their loan portfolios against competition from online lending companies and bigger banks.
By Natallia Babrovich
Why and how banks go for blockchain
Banking IT

Why and how banks go for blockchain

The article explores the benefits of blockchain for banking and financial services, illustrated with the latest initiatives in the industry.
By Natallia Babrovich
US mobile banking: Opportunities and gaps
Banking IT, Mobile Apps

US mobile banking: Opportunities and gaps

Our new infographic reveals the latest trends in the mobile banking world.
By Maryia Danko
Why propping up your customer experience with mobile banking
Banking IT, Mobile Apps

Why propping up your customer experience with mobile banking

The article explores the importance of customer experience for banks and how they can refine it with a mobile banking application.
By Natallia Babrovich
What JPMorgan Chase can teach you about mobile wallets
Banking IT, Mobile Apps

What JPMorgan Chase can teach you about mobile wallets

A guide how banks can create a trusted mobile wallet based on JPMorgan Chase’s recent example.
By Natallia Babrovich
Mobile banking development: Why thinking like a marketer matters
Banking IT, Mobile Apps

Mobile banking development: Why thinking like a marketer matters

To gain market advantage, banks and financial institutions should introduce true brand differentiators in a mobile banking app.
By Natallia Babrovich
Cognitive systems: the future of banking and finance?
Banking IT

Cognitive systems: the future of banking and finance?

Cognitive banking software can significantly affect the way banks deliver services to their customers.
By Natallia Babrovich
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