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Insurance IT Blog

A Journey to Smart Underwriting in Health Insurance: How to Start with Confidence
Insurance IT, Finance IT

A Journey to Smart Underwriting in Health Insurance: How to Start with Confidence

Health insurers chase intelligent underwriting, but it‘s a high-hanging fruit. Here are win-win strategies and tools to start an AI journey with confidence.
By Olga Vinichuk
Behavior-Based Insurance To Reshape Life & Health Plans. Or Will It?
Insurance IT, Finance IT

Behavior-Based Insurance To Reshape Life & Health Plans. Or Will It?

By 2035, at least 60% of health payers will offer some form of behavior-based insurance alongside traditional coverage types, ScienceSoft's research shows.
By Olga Vinichuk
Boosting Customer Experience in Health Insurance: Can You Escape AI?
Insurance IT, Finance IT

Boosting Customer Experience in Health Insurance: Can You Escape AI?

For health insurance customer experience, AI is gradually turning from a luxury into a necessity, ScienceSoft’s lead insurance IT consultant says.
By Olga Vinichuk and Stacy Dubovik
Six Digital Customer Experience Strategies Insurance Companies Must Prioritize in 2024
Insurance IT, Finance IT

Six Digital Customer Experience Strategies Insurance Companies Must Prioritize in 2024

30% of insurance clients report poor digital customer experience. Learn the six surefire strategies to introduce top-notch CX with your digital platforms.
By Zaryna Babko and Stacy Dubovik
Seeking to Elevate Insurance Customer Digital Experience? Here’s Where You Should Start
Insurance IT, Finance IT

Seeking to Elevate Insurance Customer Digital Experience? Here’s Where You Should Start

Securing the value-first customer experience improvement in insurance: planning, software to recognize client expectations, KPIs to measure success.
By Zaryna Babko
3 Effective CRMs for Insurance Agents: Features and Limitations
Insurance IT, Finance IT, CRM

3 Effective CRMs for Insurance Agents: Features and Limitations

See which insurance CRM software provides agents with the necessary tools to meet all insurance agency needs and learn pros and cons of the selected tools.
By Andrew Repin