Our Satisfied Clients

ServicePulse, LLC commissioned ScienceSoft to help us develop an AI-based software product for a limited number of clients to calculate software development efficiency and customer satisfaction score. We wanted our product to integrate with various ticketing software to collect support tickets, analyze them with AI, and organize the elicited data into charts and visuals.

ScienceSoft’s team undertook the development of our product from scratch and showed deep expertise in the .Net environment and AWS and Azure services. They delivered software in time and with the required quality. The team adhered to consistent two-way communication and regularly shared detailed project updates and recommendations on how certain functions could be implemented in a more efficient way. Also, ScienceSoft’s team was proactive in offering beneficial customizations of product functionality for our clients.

So far, we’ve been partnering with ScienceSoft for around 3 years, and we are satisfied with our cooperation and its results – it’s clear they’re fully invested in our project and collaboration.