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Ecommerce Testing Services
Ecommerce testing is reviewing the code and assessing the usability of an Adobe Commerce (Magento) application. Good knowledge of ecommerce software specifics helps our test engineers plan and execute an optimal strategy to check the health of your Adobe Commerce.
What We Test
We test multiple aspects of your ecommerce solution to make sure that it is well-performing from the inside and attractive from the outside, which will help to keep your clients engaged and enjoying their shopping experience.
Web and mobile front end of an ecommerce solution
We simulate customer journeys and evaluate user experience that an ecommerce solution can provide. We check whether graphical user interface (GUI) elements (icons, widgets, etc.) are displayed properly, goods are sorted and displayed correctly and with right descriptions, customers are redirected to the right pages, and so on.
Usability on all types of devices
We study whether your ecommerce solution offers the best possible user experience with the variety of devices your clients may use (smartphones, tablets, computers) in the variety of environments.
Functionality of an ecommerce solution
We test such aspects as shopping cart functionality (adding items to the cart and removing them, applying discount codes and so on), order processing and tracking, payment processing and more.
Ecommerce analytics
We test whether your databases and data warehouses are prepared to receive and store huge flows of data generated by your clients. We also check whether the data analytics components of your ecommerce solution are tuned to generate meaningful and not misleading insights from the data about your clients, their behavior and their purchases, the proportion of your ecommerce website visitors that turn into your clients, and so on.
Ecommerce website performance
We test whether your ecommerce website stands high loads, has no performance issues when goods’ prices and descriptions are updated, and so on. We can also provide quick performance testing of your solution before sales, e.g., the Black Friday sale.
Integration of an ecommerce solution with other company systems
We test how your ecommerce solution is connected to other systems responsible for multiple sales-related operations (payment gateways, PIM, CRM, delivery management system) and check whether the data is transferred without delays to and from your ecommerce solution.
Our Ecommerce Testing Projects
Our Satisfied Customers
We cooperated with ScienceSoft’s test automation team to validate and re-validate the performance of our partner’s ecommerce store. We recommend ScienceSoft as a quality-centered software testing partner. The collaboration with ScienceSoft helped stabilize the store’s performance and ensure its full compliance with the performance requirements.
We've been collaborating with ScienceSoft for many years now, and it has given us the ability to have stable & consistent support to ensure our Magento site is up-to-date and secure. We've also been able to escalate higher complexity bugs to the ScienceSoft team and rely on their expertise to get us unblocked. We can recommend ScienceSoft to companies seeking Magento expertise with a collaborative, yet independent, partner.
ScienceSoft has been vital to our company’s growth in ecommerce over the last 3 years. We rely on the team for a variety of Magento support tasks, and they always deal with our problems fast. This really helps us move on with our business, and no technicality holds it back. They are a very versatile company in terms of the number of services they provide.
How We Can Cooperate
Independent testing during implementation
Before the launch of an ecommerce website or a customer application you’ve developed, we ensure that all the components of your solution (search functionality engines, billing systems, databases and so on) are integrated and perform their functions well, comply with the security standards regulations and perform well even under heavy loads.
Acceptance testing
We impartially test your ecommerce solution from the end user perspective and check its compliance with your business requirements and security standards.
Managed testing services
We provide ecommerce testing at each stage of developing an ecommerce solution: from testing project requirements to upgrade and migration testing. Also, when a solution is implemented, we are ready to regularly assess whether business processes continue to work as intended.
How We Test Your Ecommerce Solution
1
Analyzing your ecommerce project’s requirements
Relying on a mature ISO 9001-certified quality management system, we start with studying project requirements and help you improve them, if needed (e.g., they may be incomplete).
2
Test planning and design
We prepare a detailed testing plan considering your ideas and expectations. We make test cases covering every aspect of your ecommerce solution.
3
Test implementation
We test your ecommerce solution and identify defects and possible areas of improvement.
4
Analyzing testing results
We provide you with the test summary report describing the identified bugs and analyzing their nature. Also, we give you the overall feedback on the quality of your ecommerce solution.
Challenges We Solve
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Testing a standalone ecommerce solution doesn’t guarantee its success. It’s critical to test an ecommerce solution together with a number of external systems it’s connected to (such as payment gateways, PIM, CRM and delivery management system). We develop a testing strategy based on the understanding of your solution’s structure and the connections it’s expected to support. Our experts have a deep understanding of the systems an ecommerce solution is expected to align and exchange data with. |
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UX, which is essential for an ecommerce solution success, is subjective. Although it’s hardly possible to tailor an ecommerce solution to every user’s taste, we gather statistics and conduct analytics, set up user interviews and surveys, compare your solution against recognized heuristics to minimize subjectivity in testing ecommerce UX. |
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Due to a high personalization level, different customers have different page views. To address this challenge, we offer testing your solution with and without personalization. To test personalization, we create a purchase history, a site view history, a Google search history and other aspects depending on the working principles of your personalization engine. |
