Our Satisfied Clients

Phoenix Tower International (PTI) owns, operate, and develops wireless infrastructure for operators globally. PTI has a very aggressive strategy of growth continuing the expansion worldwide with focus on efficiency and digital footprint that help us to achieve our objectives in a changing environment. We’ve chosen ServiceNow as a business platform for this goal. ScienceSoft’s has been key to assist us building our journey. They created a portal based on the ServiceNow platform to streamline collocation management of wireless infrastructure sites and managing our site access requests providing to our partners visibility and self-service.

ScienceSoft’s team also implemented Legal Catalog Items on the ServiceNow Service Portal to help our Legal Department employees adopt and efficiently use it, the implementation on SSO was key for the adoption for non-IT users and lawyers to use the tool since day one.

Currently, ScienceSoft works on integrations that streamline our Configuration & Asset Management processes and compliance audit (portal integration with ITSM software) and accelerate a document life cycle (portal integration with e-signature software).

As PTI is a multinational company with clients from around the globe, ScienceSoft’s team ensured that the forms were available in English, French, Italian and Spanish.

ScienceSoft’s team implemented the project on time and on budget, and we’re fully satisfied with their services. We’d like to recommend ScienceSoft as a reliable ServiceNow development partner.