Our Satisfied Clients

ScienceSoft took over our helpdesk operations, supporting our stores, frontline workers and corporate staff, with minimal support documentation. Not only were they able to add immediate value but they also helped build out our helpdesk knowledge base, resulting in faster time to resolution and fewer repeat issues. They support a wide range of applications for our team including store surveillance, POS hardware and software, and network monitoring all while maintaining our 30-minute FRT mark. Their dedication to resolving issues has led to a 100% satisfaction rate from Lolli & Pops employees and allows our IT organization to focus on larger digital transformation initiatives. If you're looking for a dependable IT partner, ScienceSoft gets the job done.