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Smart Contracts in Insurance

Architecture, Tech Stack, Success Stories

In IT since 1989 and in insurance software development since 2012, ScienceSoft helps design and implement reliable smart contract solutions for insurance companies.

Smart Contracts in Insurance - ScienceSoft
Smart Contracts in Insurance - ScienceSoft

80%+ Insurers Already Use or Plan to Employ DLT

Accenture Technology Vision survey revealed that more than 80% of insurance companies have already adopted the distributed ledger technology (DLT) or are planning to invest in blockchain in the coming years.

As smart contracts lay the foundation for blockchain-based insurance technology, their use in the insurance sector shows continuous and sustainable growth.

Popular smart contract use cases in insurance

Parametric insurance

Risk quantification

Insurance pricing

Contract and policy management

Claim processing and settlement

Regulatory reporting

Fraud detection

Maintaining legal compliance

Smart Contracts in Insurance: The Essence

When used in insurance, smart contracts introduce effective automation of customer risk scoring, policy issuance, claim validation, regulatory reporting, and other rule-based manual workflows. They instantly intake and process data from an insurer’s corporate systems and relevant third-party sources to accelerate underwriting and claim resolution cycles. In addition, smart contracts help prevent fraud and compliance breaches and improve data security by providing immutable records of insurance transactions and events.

In terms of their nature, smart contracts are self-validating and self-executing protocols that comprise automation rules based on multi-party insurance agreements, established business workflows, compliance requirements, etc.

From a technical standpoint, you may think of smart contracts as APIs enabling the connection between an insurance application and a blockchain network.

Two key approaches to implementing smart contracts in insurance

Developing and deploying smart contracts on a third-party platform

A fast and cost-effective way. However, with this option, the blockchain architecture and recordkeeping rules cannot be customized to your needs. Plus, transaction fees vary significantly across the platforms, so you need to accurately assess the economic feasibility of relying on a particular platform.

Building a custom blockchain network and creating dedicated smart contracts on it

While it requires larger upfront investments, this option allows you to choose the preferred consensus mechanism, doesn’t pose limitations to the smart contract logic, ensures minimal operational and security risks. Note that this approach is especially beneficial if you plan to involve multiple parties (e.g., other carriers, reinsurers, regulators) to participate in the blockchain. It enables streamlined and more transparent multi-party collaboration, which helps drive higher ROI from the initiative.

Popular blockchain platforms and frameworks that support smart contracts

Ethereum, Hyperledger Fabric, Solana, Tezos, Cardano, Cosmos SDK, Corda, NEM.

Main architectural components of a smart contract solution for insurance

  • Smart contracts, including proxy contracts enabling protocol updatability.
  • Smart contracts’ underlying blockchain (the network hosting a blockchain ledger and the sandboxed environment that executes the smart contract code).
  • Off-chain storage to avoid the power-consuming storing of insurance data and metadata in the blockchain.
  • Oracles enabling data intake from the off-chain sources.
  • An app providing role-specific user interfaces to submit and trace transactions in the blockchain.

Architecture Options for the Insurance Smart Contacts

Below, ScienceSoft’s smart contract development team describes the architecture options we typically employ to create smart contract solutions for insurance.

1. Smart contracts utilizing a third-party blockchain network

The essence: Smart contracts are hosted and executed on a third-party blockchain. Insurance transactions are recorded in the public ledger and can be accessed by all third-party network participants.

In this option, we architect:

  • A customer-facing insurance application and its integration points with the required insurer’s and third-party systems.
  • A smart contract solution hosted on the chosen blockchain network to automate the required insurance operations (e.g., policy issuance and renewal, claim-associated payouts, etc.).

Smart contracts utilizing a third-party blockchain network - ScienceSoft

In this option, we architect:

  • A customer-facing insurance application and its integration points with the required insurer’s and third-party systems.
  • A smart contract solution hosted on the chosen blockchain network to automate the required insurance operations (e.g., policy issuance and renewal, claim-associated payouts, etc.).

ScienceSoft’s Blockchain Consultant and Project Manager

We employ decentralized oracles (Chainlink’s or custom-built) that run consensus-based validation of the off-chain data prior to relaying it to the blockchain. It helps increase the reliability of the external data feeds and minimize smart contract security risks.

2. Smart contracts utilizing a private blockchain network

The essence: Smart contracts are hosted and executed on a custom blockchain operated by a particular insurer. Insurance data and transactions can be submitted, accessed, and validated only by known and authorized parties.

In case a client wants a private blockchain, we usually go with one of the two architectural scenarios:

2.1. Forking the existing blockchain network

We create a soft fork of an existing blockchain network and write dedicated smart contracts to run on the new blockchain.

Compared to building a blockchain network from scratch, this option offers 1.5–2x faster delivery and lower development costs due to using an already existing network concept and architecture. Again, we suggest forking a Layer 2 network (here, Polygon) to ensure blockchain scalability and cost-effective transactions. Ethereum-based Layer 2 networks offer solid frameworks and pre-built components to streamline smart contract implementation while ensuring high-quality protocols. Your own blockchain inherits high interoperability and seamless support for payments in crypto.

Forking the existing blockchain network - ScienceSoft

2.2. Building a new Hyperledger Fabric-based blockchain network

We create a blockchain network based on the Hyperledger Fabric framework and write the chaincode.

Hyperledger Fabric has a flexible modular structure, which means we can set up the consensus mechanism of a client’s choice and implement custom smart contract logic and tailored functionality. Smart contracts, or chaincode, in Hyperledger Fabric can be programmed in JavaScript, Golang, or Java. It makes the solution easy to evolve without the need to acquire skills in specific smart contract programming languages. Unlike Ethereum, Hyperledger Fabric fully eliminates anonymity and the need for cryptocurrencies to transact in the network. In this scenario, crypto wallets are used to securely store digital identities and facilitate access to the network.

Building a new blockchain network - ScienceSoft

The choice between the two architectural options depends on your business needs. Below, ScienceSoft’s experts compiled a high-level comparison of Polygon-based vs. Hyperledger Fabric-based blockchains to help you decide on the best-fitting option:

Forked blockchain (example: Polygon-based)

Hyperledger Fabric-based blockchain

Consensus mechanism

Proof of stake

Proof of authority or Byzantine fault tolerance

Anonymity

Yes

No (preliminary authentication required)

Data privacy

Data hash can be accessed by the L1 and L2 network participants

Full privacy

Smart contract languages

Solidity

JavaScript, Golang, Java

Crypto payments

Yes

No

Transaction per second

7K–65K

3.5K–20K

Cost of transaction

30.1 gwei ($0.000045) as of December 2022

0

AWS services, cost per hour

$0.48

$1.93

MVP development timelines

2+ months

3–5+ months

Best for

Companies planning to use the blockchain ecosystem for handling insurance-related payments.

Companies whose primary need is secure and transparent recordkeeping of multi-party insurance transactions.

A Tech Stack for Smart Contract Development

In our insurance smart contract development projects, ScienceSoft's teams typically rely on the following technologies and tools:

ScienceSoft’s Head of Web3 Development

Pre-built tools and frameworks do streamline smart contract development, compilation, upgrading, and deployment. However, the most important part – formalization of the insurer’s unique business rules in smart contracts – involves a considerable amount of custom code and requires extensive technology background, creativity, and deep understanding of the insurance industry specifics.

Selected Success Stories

Weather Insurance Smart Contract Development for the Lemonade Crypto Climate Coalition

Use case: The Lemonade Crypto Climate Coalition, funded by the Lemonade Foundation, a non-profit insurtech company, implemented the eco-friendly blockchain and smart contracts for parametric insurance. The smart contract solution automates weather risk assessment, calculation of due premium amounts, damage evaluation, and claim settlement. It helps promptly, accurately, and efficiently insure vulnerable communities against climate changes. Plus, with the immutable record of data on the pool capital staking and blockchain-based claim payouts, the insurance process participants and project investors get full transparency and reduced cost of reinsurance processes.

Key techs: Avalanche, Solidity, Golang, Chainlink, LevelDB, Truffle, Arc Solidity framework.

Project details

Health Insurance Smart Contract Development for MetLife, the World’s 7th Largest Insurance Company

Use case: MetLife Asia, a part of the global insurance giant MetLife, used the blockchain and smart contracts as the foundation for their world’s first automated insurance solution for gestational diabetes. The health insurance smart contracts enable automated underwriting and policy issuance, while the blockchain technology allows for fast and secure exchange of sensitive data between the insurer, customer, and other parties. The true disruption happens at the claim resolution stage, where smart contacts enforce the automated compensation payouts upon the diagnosis, with no need for the customer to submit a claim. It helps insurers drastically improve employee productivity, speed up the claim cycle, and deliver a seamless customer experience.

Key techs: Ethereum, Solidity, OpenZeppelin, Waffle, Embark.

Project details

ScienceSoft: Over a Decade at the Forefront of Insurtechs

  • Since 2012 in software development for the insurance industry.
  • A large pool of smart contract developers proficient in leading blockchain and smart contract frameworks: Ethereum, Hyperledger Fabric, Graphene, Truffle, Hardhat, OpenZeppelin, and more.
  • Compliance experts with 10+ years of experience to ensure that a smart contract solution meets the relevant standards and regulations.
  • Since 2003 in cybersecurity to reliably protect your blockchain-based software from cyber threats.

ScienceSoft’s Chief Technology Officer

Our team of 750+ IT professionals is what we’re most proud of. The outstanding level of expertise and innovative approach of our talents helps us guarantee the exceptional quality of smart contract development services we deliver.

Build Your Insurance Smart Contracts with ScienceSoft

ScienceSoft designs and builds smart contract solutions that help insurers achieve high efficiency, transparency, security, and full traceability of their business operations.

Smart contract consulting

We advise on the best-fitting approach to building your smart contract solution, design a stable and secure architecture, and help select a cost-effective tech stack. You get a PoC to promptly test smart contract viability for your business case and a detailed project plan to implement smart contracts with minimal risks.

Go for consulting

Smart contract development

We fully design, develop, and deploy your smart contract insurance solution, including the oracles and their integrations. To eliminate the security risks, we thoroughly test the smart contracts. And if you need continuous support and evolution of your blockchain system, we’re here to lend a helping hand.

Go for development

Our Clients on ScienceSoft’s Blockchain Development Practices

ScienceSoft came up with a go-to architecture, features, and tech stack for our solution and introduced a detailed implementation roadmap, including cost and time estimates. We highly appreciated ScienceSoft’s approach to consulting and their mature project management culture.

We were pleased with the outcomes of the project, as well as with the transparent and responsive collaboration. ScienceSoft promptly provided a skilled Blockchain development team and managed to introduce an SDK and essential testing documentation within the agreed time and budget.

ScienceSoft promptly provided an expert who joined our project team and quickly got up to speed with our Scrum processes. The developer quickly understood the existing code base and proceeded to evolve it according to our requirements. Together, we released our app on time and budget.

What makes ScienceSoft different

We achieve project success no matter what

ScienceSoft does not pass mere project administration off as project management, which, unfortunately, often happens on the market. We practice real project management, achieving project success for our clients no matter what.

See how we do it

It's High Time to Go ‘Smart’

Smart contracts drive huge cost savings. According to BCG, blockchain and smart contracts have the potential to bring $200B+ decrease in operating costs for P&C insurers only.

Smart contracts accelerate the insurance processes. For example, smart-contract-based automation can cut the overall time for claim settlement by 3x+. In turn, prompt and accurate insurance services lead to increased customer satisfaction and a higher retention rate.

Smart contracts are the future. As soon as the legal framework for smart contract use is in place, algorithmic contracts are believed to gradually replace traditional insurance agreements. Smart contracts execute multi-party transactions in a more efficient, secure and transparent manner.

Smart contract market evolves rapidly. Driven largely by the increasing demand for blockchain-supported insurance automation, the global smart contract market is projected to witness 5x growth and reach $1.46 billion by 2030.

Get Risk-Free Smart Contract Implementation

ScienceSoft's experts can assist in accurate cost and payback estimation for your future smart contract project.

Mountains Mountains Shadow

Make Your Smart Contracts Drive the Max ROI for Your Unique Insurance Processes!

And if you need professional help with building reliable, secure, and cost-efficient architecture for them, we'll be glad to help.