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Our Satisfied Clients
We collaborate with companies from 70+ countries and 30+ industries. Our project portfolio includes around 4,000 success stories, including projects for PerkinElmer, Baxter, ScribeAmerica, bioAffinity Technologies, and IBM.
We're ready to connect you directly with our clients in relevant industries, regions, or technology fields, so you can gain honest insights straight from the source.
Around
4,000
success stories
1 results for:
a financial services firm
In the past, our company's internal engineers were responsible for handling all support tickets, even the Tier 1 requests that accounted for 60% of all incoming tickets. To alleviate some of the burden on our inhouse engineers and allow them to focus on more complex tasks, we sought out a professional team of Tier 1 support staff with a technical background. After careful consideration, we partnered with ScienceSoft, and it turned out to be an excellent match. Within just two weeks, their Tier 1 support agents seamlessly integrated into our processes and became an invaluable asset to our team. Thanks to their assistance, we can now process any Tier 1 issue within 15 minutes.
ScienceSoft has proven to be an exceptional partner for white-label help desk services.
