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User Experience (UX) Design Services
ScienceSoft’s comprehensive approach to UX design ensures superior user satisfaction, resulting in maximized use of features and higher dwell time of all types of web and mobile software.
User experience design services focus on building smooth interaction flows between users and software. Whether you need UX from scratch or have flawed UX that you need to fix, ScienceSoft works out an individually tailored UX design strategy that guarantees solid results.
What UX Services Include
1
User Research and Analysis
Competitors’ analysis, web analytics, user interviews, and initial user testing will enable you to understand the goals, needs and mental models of your users.
2
Persona and Scenario Creation
Analyzed data is used to create personas – fictional profiles of your real users – which later become the basis for scenarios – user-software interaction patterns.
3
User Journey Mapping
Different scenarios are combined to create a comprehensive user journey map that covers all possible points of users’ interaction with your software.
4
Wireframing and Prototyping
The user journey map is transformed into multiple wireframes. When they are assembled, you get a prototype that gives you a clear vision of a future web or mobile app without forcing you to invest in front-end code development.
5
Testing
Rigorous usability testing of the finished prototype to ensure the UX design quality and eliminate chances of critical UX errors prior to front-end development.
Our UX Design Projects
About ScienceSoft and Our Approach to UX Design
- 25 years in web development and design, 1,900+ web projects.
- 19 years in mobile development, 350+ mobile projects.
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150+ testimonials from our valued clients.
- A team of trained UX designers who research user behavior to create intuitive digital experiences.
- A broad set of tools and techniques for end-to-end UX discovery, design, and usability testing.
- Complementary UI design and front-end development services.
Why UX Design Matters
Sources: Google, Forrester
UX Aspects We Prioritize
In our UX activities, we adhere to ISO 9241 guidelines to create convenient software that users can understand intuitively.
Usability and engagement
To ensure software usability, we continuously measure and improve three parameters: effectiveness (accuracy of performing tasks), efficiency (the time of task execution), and satisfaction (users’ comfort and willingness to use the software).
Clear presentation
We put a lot of a thought into arranging the interface elements to create easily readable layouts and smooth workflows. We avoid overwhelming users with cluttered interfaces.
Smooth system-user dialogue
We ensure that the software clearly communicates the available actions to users, correctly responds to their input, and provides transparent feedback in case of invalid input.
Human-centered design
We cooperate with stakeholders or representative users to understand their expectations from the software, get first-hand feedback early, and adjust the UX to real-world user scenarios.
UX consistency
We keep UI components and branded elements consistent across the interfaces to reduce cognitive load on users.
Universal accessibility
We factor in the needs of users with disabilities and take into account the use context (e.g., at the desk vs. in the field) to provide equal comfort for all target user groups.
Our UX Design Service Options
We offer UX design as a one-off service or as continuous UX support, in which we iteratively improve your user experience throughout the time of our collaboration.
Ecommerce UX design
Online store experience that will greatly increase your average customer lifetime value.
Web and/or mobile app UX design
Stellar UX of your app across all devices to increase the number of visitors and their session time.
SaaS UX design
SaaS user experience that ensures fast onboarding and high subscription renewal rate.
Why You Should Invest in UX Design Now
Today, 73% of companies state that user experience is paramount for their success and report their intention to invest in UX design. Choosing to be among the 27% companies, who disregard the importance of UX design now, means deliberately falling behind the competition. Don’t let your choice bring irreversible consequences to your business.