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About ScienceSoft –

Your IT Partner

Enterprises, managed services providers (MSPs), and software product companies and startups around the world rely on ScienceSoft for IT support and managed IT services. We prioritize building a tailored approach for each client’s IT infrastructure, continuously optimizing resources and processes, and ensuring robust cybersecurity and compliance.

ScienceSoft in Numbers

17 years in IT support

750 IT experts

62% of revenue from long-term clients

4.8 rating on Clutch

17 years in IT support

Founded in 1989, ScienceSoft started as a software product company and later evolved into a custom software development and IT consulting firm. In 2007, ScienceSoft became an IT support partner, covering the full scope of IT operations from day-to-day tasks to longer-term strategic planning, ensuring the security and availability of all IT infrastructure components.

ScienceSoft’s highlights

Over 750 IT experts

Our well-rounded team of help desk agents, system administrators, DevOps engineers, regulatory consultants, cybersecurity experts, software developers, and other talents can support and manage apps and IT infrastructures of any complexity. Over 50% of our IT professionals are senior-level experts.

Our experts

62% of revenue from long-term clients

Whether providing one-time or continuous services, we prioritize building strong partnerships and delivering meaningful business value over simply completing tasks. ScienceSoft’s expertise and adaptability to the client’s requirements allow us to attract repeat business and foster long-lasting engagements spanning 2–10 years and more.

Our portfolio

4.8 rating on Clutch

Our clients value our dedication to mutual success, our highly responsive attitude, our effective communication style, and our consistent efforts to improve our services and expertise. See it for yourself!

Check reviews

Our Geography

Headquartered in the US and operating internationally, our team drives digital transformation for businesses globally. We ensure on-site presence to deliver services to our major target markets in:

North America

Office locations: USA

Number of clients: ~510

Europe and the UK

Office locations: Finland, Latvia, Lithuania, Poland

Number of clients: ~360

The Gulf

Office locations: KSA, UAE

Number of clients: ~50

ScienceSoft’s Path to Data Technology Proficiency

ScienceSoft was one of the first companies to develop AI and integrate it into a competitive software product used by 40% of the Fortune 500, including Boeing, Sony, and Samsung. Since our early beginnings, ScienceSoft has been gathering the best practices for software infrastructure management and continuous solution monitoring, support, optimization, and evolution.

ScienceSoft transforms into an IT services provider. Our service scope expands to include custom software development, IT and QA consulting, and test automation.

ScienceSoft starts providing IT security services. Our cybersecurity offer is continually expanding and currently includes vulnerability assessment, penetration testing, security code review, blockchain security assessment, smart contract security audit, and managed IT security.

ScienceSoft Oy Becomes Authorized IBM Security Systems Business Partner in Finland

We begin our decades-long cooperation with IBM, laying the groundwork for ScienceSoft’s SIEM professionals to develop a variety of specialized tools for IBM QRadar.

ScienceSoft introduces multi-tiered IT support and help desk services on a 24/7 basis to cover all time zones from North America and Europe to the Gulf Cooperation Council and Oceania.

ScienceSoft joins Microsoft Partner Network.

ScienceSoft designs and implements a quality management system that reflects our commitment to bringing high customer satisfaction and continuously improving service quality. Later, our dedication to strict quality standards is confirmed by ISO 9001 certification.

ScienceSoft assists businesses in implementing and improving IT service management (ITSM) workflows and tools as part of our ITSM consulting offering.

ScienceSoft begins providing comprehensive IT infrastructure services, including architecting, provisioning, monitoring, managing, and optimizing IT infrastructures of any scale.

Our ITSM offer extends with ServiceNow implementation and customization services.

ScienceSoft obtains ISO 27001 certification, which proves the effectiveness of our security management system.

With the launch of our DevOps consulting and outsourcing services, ScienceSoft helps clients implement proven DevOps practices, tailoring them to fit the unique needs and requirements of their projects.

ScienceSoft develops QLEAN for IBM QRadar SIEM, a proprietary solution meant to to continuously monitor and analyze the operability of all-in-one and distributed QRadar environments. ScienceSoft joins the IBM Security App Exchange community.

ScienceSoft partners with Magento and ServiceNow.

Clutch names ScienceSoft 2018 Global IT Leader and features it as a Leading IT and Services Company and one of Clutch’s 1000 Companies.

ScienceSoft attains AWS Select Tier Services Partner status.

ScienceSoft achieves Microsoft Gold Application Integration Competency.

ScienceSoft is featured on the Clutch lists of Top IT Services Firms, Top Cloud Consultants, and Top 1000 B2B Providers Globally.

ScienceSoft achieves Gold Microsoft Competency in Cloud Productivity, in addition to our Gold Competencies in Cloud Platform, Data Analytics, Data Platform, Application Development, Collaboration and Content, Datacenter, and Messaging.

ScienceSoft’s QLEAN App Suite is selected as a finalist of the 2021 IBM Beacon Award for Outstanding Security Solution.

The Clutch includes ScienceSoft in the lists of Top 1000 Companies and Top B2B Companies Globally.

The International Association of Outsourcing Professionals (IAOP) selects ScienceSoft for its Global Outsourcing 100 list.

The Financial Times features ScienceSoft USA Corporation among the Americas’ Fastest Growing Companies.

ScienceSoft is recognized as a Healthcare IT Services Market Leader in the 2022 SPARK Matrix by Quadrant Knowledge Solutions.

ScienceSoft is included in the Global Outsourcing 100 list by IAOP for the second consecutive year.

For the second time, the Financial Times lists ScienceSoft USA Corporation among The Americas’ Fastest-Growing Companies.

Microsoft recognizes ScienceSoft as a Microsoft Solution Partner in two new areas: Digital & App Innovation (Azure) and Infrastructure (Azure).

A new milestone in our partnership with AWS — ScienceSoft becomes an Amazon RDS (Relational Database Service) Delivery Partner.

ScienceSoft USA Corporation is a 3-year champion in the Financial Times’ annual list of 500 fastest-growing companies in the Americas.

For the third year in a row, ScienceSoft is a member of the Global Outsourcing 100, the list of the most trusted outsourcing service providers selected by IAOP.

For the second time, Inc. names ScienceSoft one of the Fastest-Growing Private Companies in America in the 2024 Inc. 5000 list.

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Let's build the future together

IT Components We Manage

To provide comprehensive and reliable IT support, we manage all key IT components, including cloud and on-premises servers and storage, user devices, security tools, business applications, and software development environments.

IT components ScienceSoft manages

 

What Our Clients Say

Star Star Star Star Star
Frost Insurances Ltd,

a leading insurance broker and insurance underwriting company

Star

Partnering with ScienceSoft for our software maintenance and evolution initiative has been an excellent experience. Over the past 18 months, their team has transformed our underwriting platform into a well-oiled machine.

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ScribeAmerica LLC,

the largest medical scribe company in the United States

Star

ScienceSoft’s L1 team has already become a valuable asset to ScribeAmerica. We needed full transparency in service provisioning, and we appreciate their regular reporting and clear communication with our IT operations managers.

Star Star Star Star Star
BPC Banking Technologies,

a fintech company delivering digital banking, payment, and ecommerce software products

Star

They are true engineers who think long-term and propose strategic decisions instead of micro-fixes, and, what is equally important, they carry them out as planned.

Star Star Star Star Star
Give Back Wireless,

a leading expert in corporate wireless communication

Star

We engaged ScienceSoft as our development partner. We recommend them as a trustworthy partner with skilled technical specialists on board.

Star Star Star Star Star
3steps2web,

a web development company

Star

Our company turned to ScienceSoft for infrastructure management of the web application that we offer to our clients for sending SMS notifications. ScienceSoft’s team built a fault-tolerant and highly available AWS-based app infrastructure.

Star Star Star Star Star
ZEITundZUTRITT GmbH,

a provider of time tracking and recording software

Star

ScienceSoft has been providing continuous maintenance of our HR software since 2016.

Highlights of ScienceSoft’s Approach to IT Services Delivery

ScienceSoft’s mission is to achieve project success regardless of time and budget constraints as well as change requests. To stay true to our word, we follow project management practices developed and refined by our in-house PMO.

Learn how we gather complete requirements, map the accurate scope, and prevent scope creep while preserving critical deliverables.

Discover how we compose a right-sized team and pick the best candidates for the needed roles under a fully outsourced cooperation model.

Explore the factors and principles we consider to deliver precise estimates, see our sample cost calculations, and learn our cost optimization practices.

Check the steps we take to recognize potential risks at early project stages and effectively tackle emerging challenges throughout the SDLC.

Our Selected IT Services Success Stories

ScienceSoft’s Highlights as a Mature IT Partner

Decades of hands-on experience

  • 35 years in software development and testing.
  • 21 years in cybersecurity.
  • 17 years in IT support.
  • 16 years in IT service management (ITSM).

Cross-cultural collaboration

  • Multilingual IT specialists proficient in English, German, French, Spanish, Polish, Turkish, Czech, and other languages.
  • 4,000 projects successfully carried out in 75+ countries across the Americas, Europe, Gulf Cooperation Council (GCC), Asia, and Oceania.

750+ top IT specialists

  • Microsoft Certified Solutions Experts, Microsoft Certified Professionals, AWS Certified Solutions Architects, AWS Certified SysOps Administrators, AWS Technical Professionals, Red Hat Certified System Administrators.
  • ITIL-certified specialists, certified ITSM Professionals
  • Certified Ethical Hackers.
  • Compliance consultants proficient in region- and domain-specific standards and regulations, including SOC 2, PCI DSS, HIPAA, SOX, GLBA, NYDFS, GDPR, and SAMA.

Recognized Service Quality

Strategic Partnerships

Techs and Tools We Use in Data Projects