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How Much Will Your IT Project Cost?
ScienceSoft offers transparent, flexible pricing tailored to our clients' specific service needs. Use our cost calculators to receive free, non-binding ballpark estimates.
Managed IT and Support Cost Calculators
Cloud and DevOps Cost Calculators
IT Service Management Cost Calculators
QA Cost Calculators
Other Cost Calculators
Managed IT Pricing Models We Rely On
ScienceSoft offers flexible pricing models, including:
- Subscription-based model
- Fixed monthly fee
- Per-ticket pricing
- Time and materials (T&M)
Explore our dedicated page to learn how we ensure optimal pricing for each particular case.
Check Our Sample Estimates
L1 support prices
L1 teams handle user administration and simple issues such as password resets, basic troubleshooting, and providing instructions for common tasks.
- ~$3,200/month: Support packages of up to 200 tickets per month.
- $8–14 per ticket: Support packages of 201–1,000 tickets per month.
- $7–8 per ticket: Support packages of over 1,000 tickets per month.
L2 support prices
L2 teams handle more complex technical issues, including detailed troubleshooting, system configuration, and resolving escalations from L1.
- $46 per ticket: For 20–39 L2 tickets per month with 12/5 time coverage.
- $38 per ticket: For 40–164 L2 tickets per month with 12/5 time coverage.
- $32 per ticket: For 165+ L2 tickets per month with 12/5 time coverage.
L3 support prices
L3 teams handle advanced infrastructure issues related to network management, server maintenance, and addressing performance bottlenecks or failures in critical systems.
- ~$21,000/month: For a 500-employee company.
- ~$33,000/month: For a 1,000-employee company.
- ~$67,000/month: For a 2,000-employee company.
Application maintenance prices
- ~$3,000/month: For a stable midsize application with a low rate of minor change requests.
- ~$7,000–$14,000/month: For a midsize application with frequent and substantial changes.
- ~$17,000/month: For a large enterprise application (usually in perpetual evolution).
Cloud migration prices
- $200/server or VM but not less than $5,000 total: Lift-and-shift migration.
- $20,000–$100,000 per application: Migration requiring application re-architecting.
DevOps services costs
- ~$12,000: CI/CD environment implementation for a startup.
- ~$50,000: CI/CD environment implementation for a large organization or a commercial software provider.
ServiceNow implementation costs
- From $60,000: ServiceNow implementation, excluding license costs.
- $5,000–$15,000: Adding a particular functionality to an existing ServiceNow implementation.
IT consulting prices
- From $12,000/month: IT process consulting.
QA and testing costs
- $5,000–$10,000+: One-time functional testing of an application, depending on the application's complexity.
- $5,000: One-time performance testing for a mobile app, website, or non-complex web application.
- $24,000–$72,000+: Audit of quality assurance processes and advice on improvements.
- $20,000/month: Continuous managed testing for a company with 3–5 constantly evolving apps.
Security and compliance services costs
- $5,000–$10,000: One-time penetration testing of a single customer-facing application, website, or service.
- $5,000: Social engineering testing for an organization with 200+ employees.
- From $8,000: Secure code review of a small application, including SaaS apps for startups.
- $10,000–$18,000: Secure code review of a complex application.
- $20,000: Infrastructure security testing for an organization with 1K–10K employees.
- $8,000–$20,000: Compliance pre-audit (HIPAA, PCI DSS, GDPR, ISO 27001, etc.).
- $25,000–$85,000: IBM QRadar SIEM implementation and user training, excluding the license cost.
- $10,000: Custom QRadar DSM (Device Support Module) development.
* The estimates provided are not ScienceSoft's official prices for software projects. We calculate the cost of each project individually based on the client's specific business situation and needs.
Why Businesses Partner with ScienceSoft for IT Operations
- Since 1989 in software development and testing.
- Since 2007 in IT support.
- Since 2008 in ITSM.
- A motivated, high-performing team of 750+ IT experts, including help desk agents, system administrators, DevOps engineers, regulatory consultants, cybersecurity experts, cloud professionals, and other talents.
- Over 4,000 projects successfully carried out in 75+ countries across the Americas, Europe, the Gulf Cooperation Council (GCC), Asia, and Oceania.
- More than 1,300 satisfied customers, including Fortune 500 companies.
- Practical knowledge of 30+ industries, including BFSI, healthcare, retail, and manufacturing.
- Quality-first approach based on a mature ISO 9001-certified quality management system.
- Robust security management backed by an ISO 27001 certification.
- Partnerships with Microsoft, AWS, Oracle, and other technology leaders.
What Our Clients Say About ScienceSoft’s Service Value
Our team needed an equally strong Business Partner with a high level of expertise in the QRadar platform. ScienceSoft was carefully selected from a curated list of Security Services firms, their level of commitment and technical knowledge were key for the needs of the IBM team. The leadership provided by ScienceSoft was outstanding, meeting delivery dates on time and on budget including highly specialized projects for our most demanding customers.
When I reached out to ScienceSoft, they were immediately responsive to my inquiry, provided a very competitive quote quickly, and were able to schedule the testing shortly after our acceptance of the quote. ScienceSoft’s security testing team performed exceptionally well and gave us confidence that our application posed no serious vulnerabilities. The collaboration was smooth and easy, and we were very pleased with selecting ScienceSoft as our vendor.
Jeff Campbell
Director of Technology
Our company was under the pressure of soon-to-end support for Magento 1, and we partnered with ScienceSoft mainly to migrate our web store safely to Magento 2. They did an excellent job during the investigation stage, which saved us from many troubles during the migration. ScienceSoft also helped us make several optimization decisions. Under their guidance, we switched to a different cloud hosting provider that ensured the same efficiency with a lower budget and strong Magento support.
