IT Operations Blog

Meta: Learn about a cloud-native infrastructure and how to utilize its peculiarities to reap the maximum value while migrating to the cloud.

Learn about cloud migration options for legacy applications and discover best practices for planning a successful application migration project.

Get an insight into cloud-based business intelligence and learn the top 3 cloud BI analytics and reporting tools according to ScienceSoft.

ScienceSoft shares first-hand experience regarding the choice of programming languages for cloud computing.

IT audit scope & steps, key advantages, and why businesses need IT audit services. By ScienceSoft, in IT auditing since 2008.

ServiceNow’s pricing model is quite complex. Take the time to learn what factors influence your ServiceNow license costs and check some ServiceNow implementation cost examples.

Discover the top 3 small business help desk software that can serve as ticketing systems for your agents to close more tickets faster.

Learn the benefits of tracking and analyzing help desk performance metrics to improve customer service and find out the most important KPIs to measure.

ScienceSoft explains the value of service desk and customer support automation and shares the top 5 help desk automation platforms.

An overview of key decisions to establish efficient support models for both enterprise and customer-facing applications.

ScienceSoft explains the purpose of a network operations center and describes a multi-tier approach to NOC design.

Discover why cloud-native software development is so popular for building cloud applications and what technologies it presupposes.