IT Operations Blog

ServiceNow’s pricing model is quite complex. Take the time to learn what factors influence your ServiceNow license costs and check some ServiceNow implementation cost examples.

ScienceSoft shares first-hand experience regarding the choice of programming languages for cloud computing.

Learn how to tune the performance of your AWS infrastructure and cloud apps with efficient monitoring: what should be monitored, how to apply monitoring rules, recommended monitoring tools.

Learn about AWS security issues and how to address them: how to solve access control issues with proper identity and access management, how to eliminate improper configuration issues with penetration testing, and more.

Learn how to avoid AWS monitoring issues by applying best practices such as automating tasks, creating cloud monitoring policies, and resolving issues in a timely manner.

We show how to establish and manage help desk tiers in multi-tier IT support model to ensure that software questions and problems of your employees and clients are addressed quickly and effectively at every IT support level.

Read about the major DevOps implementation aspects, encompassing both organizational and technical ones, to get a clear understanding how to shift from your current practices to DevOps.

DevOps is one of the most advanced approaches to software development and operations. The number of companies implementing DevOps and hiring DevOps engineers is continuously growing. This article will show you how system administrators can make their way to become DevOps engineers.

ScienceSoft designed a 4-level ServiceNow implementation model to show the scope and the results of your ServiceNow implementation project.

ServiceNow should be your ticketing system! See what benefits it can bring and find out whether it can be something your company will really enjoy.

People often see ServiceNow Asset Management only as a supporting process that doesn’t make much sense on its own. Let’s see why that’s not entirely true and make a decision on whether Asset Management in ServiceNow is something your company wants.

The AWS platform offers a wide range of services to build an IoT solution. We give a quick overview of the AWS approach to IoT and introduce a possible AWS IoT architecture with its benefits and limitations.