Get Cost-Effective IT Service Desk
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With IT service desk services, ScienceSoft ensures:
40-second response time for 90% of calls and 30 min. for emails.
99.96-99.99% apps’ availability due to continuous monitoring, high availability configurations and blue-green deployment.
100% regulatory compliance of IT infrastructure components due to regular compliance reviews.
Service times adjusted to a customer’s business hours: 24/7, 12/7, 12/5, 8/5.
Our Offices
North America
McKinney, TX, United States
5900 S. Lake Forest Drive, Suite 300
McKinney, Dallas area, TX-75070
Atlanta, GA, United States
3372 Peachtree Rd., Suite 115
Atlanta, GA-30326
Mexico City, Mexico
229 Patriotismo Ave., Floors 7 and 8
San Pedro de los Pinos
Mexico City, 03800
Europe
Gulf Cooperation Council
Riyadh, Kingdom of Saudi Arabia
Al Olaya st. 8570
Riyadh, POB 12213
Fujairah, United Arab Emirates
Fujairah - Creative Tower
Fujairah, POB 4422