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Development Team Structure at ScienceSoft

We invest in building cohesive, responsible, and energetic teams that provide the right skills at the right time for each individual project. By leveraging role synergies and pragmatic process automation, we are able to collaborate efficiently and prevent burnout, contributing to successful project delivery.

Development Team Structure at ScienceSoft
Development Team Structure at ScienceSoft

How ScienceSoft Cultivates Effective Development Teams

We organize teams around projects rather than keep fixed structures, allowing for dynamic reconfiguration of skills and interests.

We grant teams the autonomy to make work decisions to increase motivation and satisfaction but maintain accountability to ensure that independence does not lead to misalignment with project goals.

We take into account our team members’ individual interests and strengths, boosting intrinsic motivation and providing opportunities for growth.

We regularly collect and analyze performance data, client feedback, and team self-assessments to identify areas for improvement. This enables us to make informed adjustments to our structures, processes, and strategies.

In projects where team members are distributed across multiple time zones, we make sure to have at least 2-4-hour overlaps in their work time to facilitate effective real-time communication.

We place professionals together based not only on their technical skills but also on their interpersonal dynamics and compatibility.

How Each Role Contributes to Your Project Success

Project manager

  • Plans the project and allocates resources based on the priorities established by the business analyst and product owner.
  • Collaborates with the business analyst and product owner to define and manage the project scope, ensuring that all work required (and only the work required) is completed.
  • Identifies and mitigates project risks.
  • Coordinates tasks and communication between team members and stakeholders.
  • Controls project milestones and deliverables and reports to stakeholders.
  • Ensures the deliverables meet quality standards.
  • Oversees change management.
  • Manages the project budget and optimizes costs.

 

This role can also be performed by or shared between the product owner, business analyst, software architect, and team lead.

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Business analyst

  • Studies the business processes the software will support and elicits and documents software requirements.
  • Works with software architects and developers to translate requirements into technical specifications.
  • (for software products) Identifies the target audience, major competitors, and app features crucial for winning the target audience and building a working market strategy.
  • Develops a business case for the project, including a feasibility study and cost and ROI estimations.
  • Collaborates with the solution architect to assess the project’s technical feasibility and identify potential challenges.
  • Creates training materials and conducts training sessions for end users.

 

This role can also be performed by or shared between the product owner, project manager, software architect, UX designer, and senior developer.

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Product owner

  • Engages with stakeholders to understand their needs, expectations, and concerns.
  • Defines and communicates the software vision and strategy to ensure alignment with business goals and stakeholder expectations.
  • Creates, maintains, and prioritizes the backlog, ensuring it reflects the most valuable and relevant features and improvements for the software.
  • Manages changes to the project scope or priorities, ensuring they are well-documented, communicated, and aligned with the overall software strategy.
  • Prepares test cases for user acceptance testing (UAT), facilitates testing sessions, and gathers feedback.

     

    This role can also be performed by or shared between the business analyst, project manager, UX designer, and software architect.
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Solution architect

  • Designs the software architecture and integrations with other systems using detailed requirements provided by business analysts.
  • Selects appropriate technologies for the solution.
  • Ensures that the software architecture is designed to be scalable, reliable, high-performing, secure, maintainable, and portable.
  • Collaborates with regulatory compliance advisors to ensure that chosen architectural decisions, tools, and services comply with regulations.
  • Communicates to project managers any risks or dependencies related to architectural designs that could impact project delivery and their mitigation strategies.
  • Provides technical guidance to development teams.

 

This role can also be performed by or shared between senior developers and tech leads, with DevOps engineers and security engineers involved for specific tasks if needed.

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UX designer

  • Uses requirements provided by business analysts to create detailed user personas and user flows.
  • Ensures that the UX design is inclusive and accessible in line with applicable standards (e.g., WCAG).
  • Develops low-fidelity sketches or wireframes that show the basic UI layout. Presents wireframes to the product owner for feedback on their alignment with software vision and functionality.
  • Builds interactive prototypes using tools like Figma, Sketch, or Adobe XD to simulate the user experience before development. Works with the product owner to validate that prototypes meet user needs and product goals.
  • Conducts moderated and unmoderated usability testing sessions and performs A/B testing.

 

This role can also be performed by or shared between the UI designer, product owner, and front-end developer

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UI designer

  • Takes wireframes and prototypes from UX designers and enhances them with detailed visual elements.
  • Creates high-fidelity mockups that accurately represent the final product for stakeholder review and user testing.
  • Develops the overall aesthetic of the software interface, ensuring it aligns with the brand identity and appeals to the target audience.
  • Designs visual aspects of micro-interactions and animations (e.g., hover effects, loading spinners, button transitions).
  • Ensures a consistent visual style across different platforms (web, mobile, desktop) and defines breakpoints for responsive design.
  • Creates and maintains UI kits and design systems for quick development of new user interfaces.
  • Works closely with UX designers to iterate on designs based on user feedback and testing results.

 

This role can also be performed by or shared between the UI designer and front-end developer.

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Back-end developer

  • Writes server-side code based on the specifications designed by business analysts and software architects.
  • Manages database interactions and data storage solutions.
  • Creates and maintains APIs for integration with other systems and front-end components.
  • Collaborates with front-end developers to ensure that server-side logic supports front-end requirements and data needs.
  • Together with software architects and security engineers, plans and implements security measures to protect data and applications.
  • Performs unit and integration tests.
  • Fixes the defects found by the QA team.
  • Documents the code, describes APIs and data flows, and maintains change logs and version control notes.
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Front-end developer

  • Turns UI designs into functional interfaces. Provides feedback to UX and UI designers on design feasibility and suggests adjustments if necessary.
  • Ensures cross-browser and cross-platform compatibility for different web browsers (e.g., Chrome, Firefox, Safari) and platforms (desktop, mobile, tablet) to ensure a consistent UX across all devices. Helps QA engineers define test cases for cross-browser and cross-platform compatibility.
  • Integrates the front end with back-end services and APIs.
  • Performs unit and integration tests.
  • Debugs front-end issues found by the QA team.
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Mobile app developer

  • Develops and maintains native and cross-platform mobile applications for iOS and Android devices, wearables, smart TVs, and more.
  • Implements the user interface and user experience following the designs provided by UX and UI specialists.
  • Ensures consistent user experience across different mobile devices and screen sizes.
  • Ensures compliance with platform guidelines (e.g., Apple’s Human Interface Guidelines or Google’s Material Design).
  • (for multi-platform projects) Integrates the mobile app with back-end services and APIs provided by back-end developers.
  • Conducts unit and integration tests.
  • Identifies and fixes bugs reported by the QA team.
  • Maintains change logs and version control notes for future reference.
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Database developer

  • Designs database schemas, considering cloud database capabilities (e.g., AWS RDS, Azure SQL Database) and leveraging cloud-native features like sharding and partitioning, if applicable.
  • Collaborates with software architects to align schema design with architecture and coordinates with developers on data structures.
  • Performs database maintenance tasks (such as backups, recovery, defragmentation, and replication) or configures these automated processes and monitors them in cloud-based databases with DevOps engineers.
  • Manages database access controls and security measures.
  • Plans and handles data migration tasks with software architects and developers.
  • Ensures compliance with data protection regulations (e.g., GDPR, HIPAA) in collaboration with regulatory advisors.

 

 

This role can also be performed by or shared between back-end developers, DevOps engineers, and system administrators.

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DevOps engineer

  • Sets up and maintains continuous integration and deployment pipelines (CI/CD), collaborating with back-end developers to ensure that builds and deployments are automated, tested, and aligned with application requirements.
  • Manages server infrastructure and cloud services.
  • Implements the Infrastructure-as-Code (IaC) solutions.
  • Optimizes containerization and orchestration.
  • Implements application monitoring and logging solutions, identifying key metrics and logs with developers for actionable insights.
  • Works together with security engineers to secure server infrastructure, implement security policies and access controls in cloud environments, and protect applications and data during deployment.
  • Develops and maintains disaster recovery plans with software architects and database developers.

 

This role can also be performed by or shared between system administrators, back-end developers, and security engineers.

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Security engineer

  • Collaborates with development teams to establish and promote secure coding practices (e.g., CWE/SANS Top 25).
  • Works with software architects and developers to integrate security into the software architecture, development environment, and SDLC processes.
  • Performs security assessments, including penetration testing, vulnerability scanning, and code reviews. Collaborates with development teams to prioritize and remediate vulnerabilities promptly.
  • Prepares for and responds to security incidents, coordinating response plans with DevOps engineers.
  • Ensures software compliance with regulations such as ISO 27001, NIST, GDPR, or HIPAA.
  • Utilizes security information and event management (SIEM) tools to monitor network traffic, system logs, and user activities for suspicious behavior.

 

This role can also be performed by or shared between senior developers, DevOps engineers, software architects, and system administrators.

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QA engineer

  • Creates test strategies and plans and designs test cases based on software requirements.
  • Collaborates with DevOps engineers or system administrators to ensure the testing environment mirrors production, reducing false positives and negatives.
  • Executes test cases, documents results, and communicates them to developers.
  • Identifies bugs, documents reproduction steps, tracks progress, and validates fixes to ensure resolution.
  • Discusses bug priorities and impacts with product owners or business analysts to align with business needs.
  • Implements automated testing, working with developers to identify suitable areas and working with DevOps engineers to integrate tests into the CI/CD pipeline.

 

This role can also be performed by or shared between developers and DevOps engineers (partially).

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System administrator/L2 support engineer

  • Configures and maintains servers for development, testing, and production environments. Often works with DevOps engineers to automate server provisioning and configuration using infrastructure-as-code tools like Terraform or Ansible.
  • Manages network configurations, coordinating with security engineers to configure firewalls and VPNs.
  • Installs, updates, and manages software dependencies on servers.
  • Diagnoses and resolves system issues, working with developers to diagnose the root cause and implement code-level fixes.
  • Collaborates with DevOps engineers to set up monitoring tools and dashboards for real-time performance data, enabling proactive resource management and sharing insights with developers to optimize application code and architecture.

 

 

 

This role can also be performed by or shared between developers and DevOps engineers.

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L1 support engineer

  • Provides technical support to software users and escalates complex technical issues to L2 engineers and developers.
  • Logs user issues in a tracking system, documents detailed case history, and tracks resolution progress.
  • Works with QA to verify whether reported issues are known bugs or new defects to determine whether an issue has already been addressed in a new patch or release.
  • Updates project managers on the volume and types of issues in the backlog, which can influence project timelines and priorities.
  • Gathers user feedback for software improvement and evolution.
  • Maintains a knowledge base of common issues and solutions.

 

 

This role can also be performed by or shared between system administrators and customer service agents.

Regulatory compliance advisor

  • Works closely with project managers and business analysts to determine which regulations (e.g., HIPAA, GDPR, PCI DSS) and voluntary standards (e.g., ISO 27001, SOC 2) are applicable.
  • Develops a software compliance strategy.
  • Collaborates with architects, designers, and developers at the software design stage to verify compliance of their decisions.
  • Ensures compliance is maintained throughout the development project (if applicable).
  • Gathers compliance documentation throughout the SDLC to support ongoing and future audits or reviews.
  • Validates the software's compliance with all relevant standards before launch.
  • Assists with regulatory submissions, such as FDA clearance for medical device software, ensuring all necessary documentation is prepared and submitted correctly.

     

    This role can also be performed by or shared between security engineers and business analysts.

Depending on the nature of the project, we can enhance the team with additional roles, for example, motion and 3D designers, data scientists to implement AI and machine learning, big data engineers, BI developers, data analysts, and cloud engineers.

How Team Structure Evolves Across SDLC Stages

In the Waterfall model, roles are often sequential and predefined, with clear handoffs from business analysts and solution architects in the early stages to developers and QA engineers as the project progresses. Conversely, Agile emphasizes cross-functional teams and collaboration as all stages of the development process are interwoven and repeated in iterative cycles.

How Team Structure Evolves Across SDLC Stages

Head of PMO at ScienceSoft, 20+ years in IT

We like to keep things efficient by building lean teams where every member is crucial to the project's success.

For smaller or specialized projects, one person may take on multiple roles if they have the right skills and experience for it. For example, in a recent lab diagnostics software project, our business analyst also acted as a product owner to reduce costs and streamline decisions. Meanwhile, the Scrum Master managed the schedule, resources, and quality checks since the project didn’t require a full-time project manager.

When building an MVP for an IoT energy monitoring system, our project manager and IoT development team handled business analysis themselves since the requirements were straightforward and familiar to them. In another case, senior developers handled QA and DevOps tasks because they already knew the system inside out from previous reverse engineering.

At the same time, we understand the risks of making one person wear too many hats, from late delivery and quality concerns to burnout. We only combine roles when we recognize that there’s a capable expert on our team who can effectively meet multiple project needs.

Business Analyst vs. Project Manager vs. Product Owner vs. Scrum Master — What Is the Difference?

Business analyst

Product owner

Project manager

Scrum Master

Primary role

Eliciting and documenting business needs and translating them into software specifications for the development team.

Defining long-term software goals and project priorities, defining what "done" means for each task, and ensuring that the software delivers the greatest possible benefits to the business and users.

Planning and driving the project, making sure everything stays on track, on time, and within budget.

Facilitating and continuously enhancing Scrum processes, removing impediments to project progress, and ensuring the team adheres to Agile practices.

When they’re essential

Projects with complex business requirements, conflicting stakeholder priorities, or the need for detailed documentation of business processes and workflows.

Almost any Scrum-based project where you need to keep the team focused on delivering tangible business value.

Projects that involve a large development team or multiple teams. Projects that require complex risk management, budgeting, and scheduling.

Fast-paced Agile projects (e.g., for startups), projects where requirements change frequently. Large-scale Agile projects with remote and distributed teams.

When you may not need them

Projects where the requirements are simple or deeply familiar to the development team.

Projects where a business analyst, PM, team lead, or software architect has a deep understanding of the product vision and stakeholder needs and can act as a proxy product owner.

Projects with a very narrow scope (e.g., prototype development, feature enhancement, security patch development) or short duration.

Projects with mature teams that have well-established processes and clear communication flows. Projects where the PM has Scrum Master certifications.

Check a detailed comparison of BA, PM, PO, and SM responsibilities

Business analyst

Product owner

Project manager

Scrum Master

Software vision development

Gathering requirements

Creating user stories

Reviews and approves user stories, ensuring they align with the product goals and priorities.

Defining acceptance criteria

Resource planning

Scope management

Backlog prioritization

Refines and elaborates on backlog items, helping the product owner detail acceptance criteria and ensuring their clarity for the development team.

Owns the product backlog, making decisions about what to prioritize and when to release features.

Stakeholder communication

Reports on the project progress.

Development team management

Project progress monitoring

Monitors the progress of requirement fulfillment and provides updates on any changes or issues (gaps or ambiguities) related to requirements.

Tracks the delivered business value.

Tracks project progress against the plan, adjusting it as necessary to keep the project on track.

Risk management

Change management

Analyzes the impact of changes in requirements and communicates them to the PM.

Makes decisions about accepting or rejecting changes based on their impact on the software vision.

Manages the change control process, ensuring that changes are documented, approved, and integrated into the project plan.

Quality assurance oversight

Customer feedback integration

Involvement stage

Discovery and software requirements specification

Discovery to maintenance

Discovery to maintenance

Development to maintenance

How Agile Development Team Structure Changes Depending on Project Specifics

Below are several illustrative examples of how and why we can vary the development team structure depending on external factors.

For small and medium-sized projects

ScienceSoft’s experience shows that the most efficient and predictable Agile development is achieved with a team of 5+/-2 or 7+/-2 members. Larger teams often face communication breakdowns, reduced cohesion, duplication of efforts, slower updates and reviews, diffused responsibility, and increased potential for conflicts. Conversely, smaller teams may lack the diverse skill set required for effective delivery.

The default Agile team composition includes three developers, one QA engineer, and one project manager/product owner. Depending on specific project needs, we can also include domain experts, business analysts, system architects, designers, DevOps engineers, security engineers, and compliance experts.

For large projects

At ScienceSoft, we also often deal with projects that require 20 or more engineers to be involved (often due to the project size, complexity, or speed of delivery). In such cases, we opt for a Scaled Agile approach. This implies that several Agile teams work together to deliver one large software solution. Additionally, a supervisory team coordinates all processes.

For modular architectures

Modular architectures, like SOA and microservices, break down the application into a collection of services that are responsible for specific business functions (see a sample architecture for a fitness app built on microservices). In such cases, Agile teams are often structured around individual services or groups of related services. Each team is responsible for the entire lifecycle of their service(s). This approach enhances agility and speeds up the software launch as teams develop, deploy, and scale their services independently without waiting for each other.

Head of PMO at ScienceSoft, 20+ years in IT

Large or complex modular projects usually need a supervisory team due to multiple integrations, technological diversity, the critical nature of certain services, regulatory needs, and the size and spread of the teams. For smaller or simpler projects, a full supervisory team won’t be needed. Instead, the responsibilities can be distributed among a smaller number of team members.

For mirroring arrangements

In the mirrored team model (a.k.a parallel teams structure or client shadowing), dedicated development teams can be linked to various departments within the client organization, different user journeys, or distinct customer segments such as businesses and individuals.

Mostly, we use the mirrored team model in scenarios where:

  • The project involves the development of complex systems that require a deep understanding of the client's business processes and operational nuances. This is especially relevant when the systems are legacy, and there's no up-to-date documentation.
  • There is an expectation of long-term collaboration, and having mirrored structures helps in building a sustained partnership. The development process needs to be highly integrated with the client's existing systems, processes, or workflows.

The mirrored model typically involves more in-depth engagement with stakeholders and users than other Agile team structures:

  • Communication is frequent and integrated into daily routines. Regular touchpoints such as daily stand-ups, weekly meetings, and monthly reviews are common, but there is also a strong emphasis on ad-hoc communication to address issues as they arise.
  • Communication methods are varied. They include interviews, joint workshops, and meetings to discuss progress, challenges, and feedback. Day-in-the-life and onsite field studies are also actively used. Additionally, prototyping and beta version sessions engage users early in the design process and help refine features based on real-world feedback.
  • All development team members participate actively. UI/UX designers and developers observe end users to identify inefficiencies and improve interfaces. QA engineers collaborate with users to create test cases based on actual usage.

This approach leads to more empathetic, efficient, and effective software solutions that correspond to the client's operational realities, needs, challenges, and business objectives.

Here's an example involving a new inventory management system for a large retail company. The development teams are organized around business functions.

Mirrored team model example

What Clients Like About ScienceSoft's Teams

Leo Burnett Worldwide: “We have a fantastic team of people doing our projects”

For four years, ScienceSoft has developed diverse software for a world-famous advertising agency Leo Burnett Worldwide. Sam Gooby, Head of Platform Production at Leo Burnett, reveals his first-hand experience of cooperation with our team.

ScienceSoft has been a competent partner for medical software development. They are reliable, thorough, smart, available, extremely good communicators and very friendly. We would recommend hiring ScienceSoft to anyone looking for a highly productive and solution-driven team. We look forward to working with over the long-term.

So far, we've been partnering with ScienceSoft for around 3 years, and we are satisfied with our cooperation and its results — it's clear they're fully invested in our project and collaboration.

We appreciate ScienceSoft's scrupulousness and proactive approach — the team has regularly suggested improvements to the products' functionality based on the found issues.

I would also like to point out that ScienceSoft's team demonstrated a great engineering culture, proactive approach in work, and the communication was easy and clear. I would certainly recommend ScienceSoft as a reliable partner in IT consulting.

Work With a Winning Project Team

Let us know what your project needs or the specific skills you're looking for, and we'll quickly return with potential team configurations, rates, and CVs.