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Managed Cloud Services
Proactive Management for Cost-Effective, Future-Ready Cloud Infrastructures
Since 2013, ScienceSoft has been helping organizations across 30+ industries build and maintain high-performing cloud infrastructures while guaranteeing their maximum security, stability, and cost efficiency.
Managed cloud services help businesses stabilize their cloud infrastructures and optimize cloud costs by outsourcing cloud support and evolution to certified engineers. ScienceSoft applies decades of experience in ITSM, DevOps, and cloud services to translate ever-evolving business needs into pragmatic, goal-driven cloud strategies.
Whom We Serve
Enterprises and institutions
SaaS/XaaS companies
Startups
What We Cover
By cloud provider
By infrastructure component
Databases
Data warehouses
Data lakes
Applications and their infrastructures
PaaS services
Development and testing environments
CI/CD pipelines
Security components, including encryption tools, AV software, IDS, IAM tools
Virtual machines and containers
Containerization tools
Virtual desktops
Network components
Performance management systems
Disaster recovery systems
By implementation model
Cloud-only and partially on-premises infrastructures
Private, public, and hybrid clouds
Single-cloud and multi-cloud environments
Our Service Scope
Our team offers 24/7 cloud infrastructure management to ensure peak performance and cost efficiency. We troubleshoot cloud issues, from failed backups to IAM errors, fine-tune your infrastructure to hit new performance benchmarks, and synchronize development and testing environments.
Rather than just monitoring, we proactively refine your cloud ecosystem to handle increased loads, reduce latency, and meet new security and compliance demands.
We can audit your current systems, devise the optimal migration strategy, and execute the migration. If needed, we can re-architect legacy solutions into microservices or SaaS. We focus on gradual migration, backward compatibility, and comprehensive risk mitigation to avoid business disruptions or data loss during the migration process.
We design, develop, and support custom cloud applications, data storages, and SaaS apps. Our solutions are scalable, secure, and change-ready.
Cloud optimization
We analyze your cloud usage patterns and resource allocation to identify cost reduction opportunities without sacrificing cloud performance or reliability. While optimizing costs, we also apply autoscaling, cross-region replication, and robust backup and disaster recovery strategies to ensure uninterrupted resource provisioning.
Our DevOps services help achieve new software updates rolled out every hour and a less than 5% failure rate. We set up and maintain infrastructure as code (IaC), CI/CD pipelines, containerization, and orchestration.
We will also ensure accurate logging, alerting, and reliable performance monitoring for your applications and data storage systems.
Safeguarding your data in the cloud is always our top priority. To achieve this, we've adopted a comprehensive, multi-layered cloud security strategy. We encrypt data at rest and in transit, implement advanced firewalls to prevent unauthorized access, and use IDS/IPS and SIEM to swiftly identify potential threats. Additionally, we place a strong emphasis on the continuous security education of our team to ensure they are equipped with the knowledge to maintain the highest security standards. If you're interested in a deeper dive into our practices and their benefits, I invite you to explore our approach to security in the cloud.
Explore ScienceSoft's Cloud Projects
Why Choose ScienceSoft for Cloud Infrastructure Management
- 12 years in cloud computing, development, and migration.
- 16 years of experience in ITSM.
- 11 years in implementing and enhancing DevOps processes.
- Projects spanning 30+ industries, including healthcare, BFSI, retail, manufacturing, and telecoms.
- A mature quality management system validated by ISO 9001 certification.
- ISO 27001 certification guaranteeing the security of the data we access.
- A team of 750+ IT specialists, including certified AWS Solution Architects, AWS SysOps Administrators, AWS Security Specialists, Microsoft Azure Solutions Architects, Microsoft Azure Security Engineers, Azure Data Engineers, Azure Network Engineers, Azure Virtual Desktop Specialists, and Red Hat System Administrators.
- 62% of our revenue comes from partnerships lasting over two years.
What Our Clients Say
ScienceSoft has been providing an excellent level of service maintaining the application's AWS infrastructure, as well as deploying and configuring new Linux-based virtual machines and AWS cloud services. During our cooperation, ScienceSoft's team has built a fault-tolerant and highly-available application infrastructure with automatic crash recovery capabilities, which makes our web applications stable and high-performing.
ScienceSoft's DevOps engineers helped us optimize our Amazon Web Services (AWS) infrastructure and set up a continuous software delivery process. We've been working with ScienceSoft for almost a year and it has been a great experience throughout. The team is very professional, well-organized, and is always on top of finer details. We're impressed by their passion for solving problems and implementing improvements. This is exactly what a long-term, harmonious partnership should look like.
ScienceSoft has been a life savior for us and our players when we were about to release our video game The Cycle Frontier and were facing immediate issues in terms of backend scalability. Their combination of expert knowledge at Microsoft Azure .NET and great collaboration skills allowed us to start working fast and effectively together in solving problems that allowed us to release.
Our Key Tech Competencies
How We Optimize Cloud Operations: Real Examples from ScienceSoft's Experience
80% lower cloud costs
due to the right selection and configuration of cloud services.
FAQ
What are the pricing models available for your managed services?
We prioritize offering our clients the utmost in cost predictability and flexibility throughout our collaboration. To achieve this, we have developed a range of pricing models that can be tailored to meet your specific needs. Our options include:
- Subscription-based services
- Fixed-price services
- Per-ticket fees
- Time and materials (T&M) approach
We're also open to combining any of these models to create a custom pricing plan that best suits your project's requirements and budget.
What are your response times and uptime guarantees for managed cloud infrastructures?
Our SLA guarantees 99.98% uptime for business-critical systems, and team response time ranges from under one hour (for critical issues) to one business day (for non-critical issues).
What is your incident response process?
We follow an ITIL-aligned incident response process with immediate notifications to clients and post-incident reviews to prevent future occurrences.
How do you manage change request in migration projects?
All changes follow a strict review and testing process, with client approval required for significant modifications.
Who will be managing our account, and what are their qualifications and experience levels?
Your account will be managed by certified cloud professionals with at least 5 years of experience in complex cloud environments.
See the list of our cloud certifications above.
What is the exit process if we decide to switch to another vendor or an in-house team?
We will provide comprehensive documentation of the cloud environment, including architecture diagrams, configuration settings, and operational procedures. All access rights and credentials provided to our team will be revoked to maintain security.
We will also carry out knowledge transfer to ensure that the new managed cloud services provider or your in-house team has all the necessary information to take over the scope of work.
We guarantee full transparency regarding any financial or contractual obligations that need to be settled before the exit is finalized. This includes a clear statement of any termination fees, refund policies for prepaid services, or other financial considerations. We also emphasize that no exit fee will be applied if you terminate the contract with a 1-month notice.
Understanding that questions and needs may arise after the transition, we offer post-exit support for a predetermined period. This support can range from answering queries to providing ad-hoc advice or technical assistance as you settle into the new arrangement.
Leverage Secure, High-Performing, and Cost-Effective Cloud!