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DevOps Outsourcing Services
Deep Understanding of Your Project, Budget, and Requirements
In DevOps since 2013, ScienceSoft is a team of seasoned DevOps engineers who quickly integrate into your project to gain a comprehensive view and proactively contribute to its advancement. A profound understanding of every project facet enables us to run effective DevOps, ensure fast and secure releases, and help you with cost optimization.
DevOps outsourcing services help achieve automated software delivery, efficient use of tech and human resources, and fruitful teamwork among all IT teams. ScienceSoft’s long-standing DevOps experts are ready to join your team to drive the adoption of DevOps best practices, build fast and reliable CI/CD pipelines and introduce IaC and DevSecOps to reach a change failure rate of <5%.
Why Companies Choose ScienceSoft as a DevOps Partner
- 35 years of IT experience.
- 16 years in ITSM, certified ITIL personnel.
- One of the world’s best outsourcing service providers, according to IAOP.
- 21 years in cybersecurity, Certified Ethical Hackers on board.
- An AWS Select Tier Services Partner, which allows us to get priority access to AWS technologies and services.
- As a Microsoft Partner since 2008 and a Microsoft Cloud Solution Provider (CSP), we are authorized to provide additional discounts for Azure services and have direct access to Azure advisory.
- ISO 27001 certification to ensure that our clients’ data is fully protected.
- ISO 9001 certification to confirm that we provide services of unwavering quality.
We are trusted by global market leaders
DevOps Practices We Implement and Run
IaC (Infrastructure as Code)
- Codifying infrastructure configurations.
- Breaking down the code into modular components to enable automated deployment, configuration, and combination of the modules based on project needs.
- Storing code files in a version control system.
- Continuous testing of IaC.
CI/CD pipelines
- Designing CI/CD pipelines.
- Configuring the pipelines to run automated testing after code changes.
- Automating code building and deployment.
- Continuous monitoring and improvement of CI/CD practices and pipelines.
Configuration management
- Maintaining versioned configuration files.
- Automating configuration deployment and updates.
- Enforcing configuration consistency between development, testing, and production environments.
Container management
- Designing a containerization environment.
- Integrating containerization into the CI/CD pipeline.
- Container orchestration.
- Creating guidelines for containers’ security.
DevSecOps
- Embedding security at every stage of the SDLC.
- Automating security testing and security monitoring.
- Automating security updates, such as patches for emerging vulnerabilities.
- Ensuring compliance with regulatory requirements and automating compliance checks.
Monitoring and logging
- 24/7 application performance monitoring, including response time, error rates, latency, throughput.
- Keeping track of CPU, memory usage, network latency, etc., for all infrastructure components.
- Resolving issues, determining root causes, and proactively detecting vulnerabilities.
Our Selected DevOps Projects
What Clients Value in Our Way of Working
We first contacted ScienceSoft because we needed senior-level expertise in .NET and DevOps, and we needed it quickly. ScienceSoft's DevOps engineers helped us optimize our AWS infrastructure and set up a continuous software delivery process. The team is very professional, well-organized, and is always on top of the finer details. We're impressed by their passion for solving problems and implementing improvements.
We cooperated with ScienceSoft’s test automation team to validate the e-store’s performance under an increasing load. We required near real-time feedback on the test results, and ScienceSoft’s test engineers were available for frequent meetings and calls. The collaboration with ScienceSoft helped stabilize the store’s performance and ensure its full compliance with the performance requirements.
ScienceSoft has been a life savior for us and our players when we were about to release our video game The Cycle Frontier and were facing immediate issues in terms of backend scalability. Their combination of expert knowledge at Microsoft Azure .NET and great agile collaboration skills allowed us to release. We are forever grateful for the help ScienceSoft provided us and would recommend anyone who is in a similar situation.
Our company turned to ScienceSoft for infrastructure management of the web application that we offer to our clients for sending SMS notifications.
ScienceSoft has been providing an excellent level of service maintaining the application's AWS infrastructure, as well as deploying and configuring new Linux-based virtual machines and AWS cloud services, such as Amazon EC2, Amazon RDS, Amazon S3, Elastic Load Balancing, Amazon ElastiCache, Amazon Route 53, and many more.
DevOps Stages ScienceSoft Covers
1
Design
With your software and process specifics in mind, we find the optimal approach to DevOps implementation and select the tools accordingly.
2
Run
We implement proven DevOps practices, configure automation and monitoring tools, and ensure stable software operation in the production environment.
3
Optimize
As the SDLC matures, we proactively adjust the DevOps pipeline to meet new requirements.
Other Services to Bolster the DevOps Process
Our DevOps experts are ready to design a step-by-step roadmap for DevOps implementation, advise you on the most feasible IaC and infrastructure monitoring tools, and build tailored CI/CD pipelines.
We can securely migrate your software and infrastructure to the cloud to reduce IT infrastructure costs by up to 37%.
Our cloud experts can ensure 99.98% availability of your cloud apps and reduce your cloud usage costs by up to 40% by optimizing cloud resources.
Our QA experts employ keyword- and data-driven testing frameworks and help achieve a balance between test automation and manual assessments to ensure broad test coverage and zero severe defects in production.
Benefits of Outsourcing DevOps to ScienceSoft
ScienceSoft’s Approach to DevOps Outsourcing
Quick immersion
Our teams are quick to dive into your project at any stage of development, adjusting to the project’s specifics and your business philosophy.
Cooperation
ScienceSoft is open to long-term cooperation. Promoting transparency, we strictly follow SLAs and conduct regular meetings with your in-house project and development team, as well as business stakeholders, providing them with reports on DevOps tools usage, cloud resources usage, deployment frequency, etc. We keep clear documentation of all work done, standards followed, and tools used, and are ready to hand it over to another team if needed.
See our sample KPI set
Proactivity
We don’t wait for the instructions to be handed down; we provide the infrastructure required to ship high-quality code quickly and adjust it as needed.
Our Flexible Pricing Options
Pay in advance at a reduced hourly rate
A set monthly fee based on the scope of DevOps services if you are planning long-term cooperation.
A bucket of hours based on the number of hours to be spent on a particular service.
Pay the conventional way
Time & Material if the work scope is not clearly defined yet.
A fixed fee to test the cooperation with us or solve a localized DevOps issue.
DevOps Tools We Are Proficient At
FAQ
How will ScienceSoft’s DevOps engineers collaborate with our team members? What’s your approach?
We foster close collaboration with the customer’s in-house development teams and other vendors, including project managers, architects, developers, testers, and security engineers. To facilitate the collaboration, we hold daily meetings with the project team, share key metrics (deployment frequency, release cycle time, etc.), and use various collaboration tools. Based on their insights and vision, we tailor new DevOps processes and adjust the existing DevOps components. Moreover, we proactively interpret project requirements and help you create accurate budgets by cutting extraneous infrastructure expenses.
Will the ROI of DevOps outsourcing be higher than growing an in-house team?
Consider long- and short-term savings, as well as the benefits each option brings. With outsourcing, you automatically get access to mature, ITSM-centered processes and a rich technology stack without hiring and training expenses.
An in-house team, on the other hand, demands larger financial investments, but in some cases, it can potentially bring higher long-term gains, especially for companies investing in employee retention. The key factors we suggest considering when choosing between the in-house and outsourced DevOps teams include:
- Project timelines.
- Skills development and retention costs.
- Potential to scale the DevOps team up and down.
- Risk of vendor dependency and how a potential vendor promises to minimize them.
- Risks of collaboration failures for outsourcing and how a potential vendor promises to minimize them.
- Evolution of DevOps practices and the costs of adapting to them.
How to minimize risks of cooperating with a DevOps outsourcing company?
Here are the main steps to take:
- Check the candidates’ case studies to know if they have the required competencies and technology knowledge. You can also ask a potential vendor for a few clients’ contacts to get references about their collaboration and learn about their strengths and potential weaknesses.
- Check the vendor’s approach to security management and how they are going to ensure the protection of project and company data they access. Besides, the vendor should be ready to sign an NDA before your collaboration with them starts.
- Make sure the outsourced team will effectively collaborate with your team(s) by asking a vendor to provide you with a typically used collaboration matrix.
- Request sample deliverables from a vendor (e.g., reports, DevOps roadmap, IaC templates, etc.) to assess their quality.
- Ask a vendor to provide examples of KPIs it tracks. For example, mean time to recovery (MTTR), change volume, mean time to failure (MTTF), etc.
- Before signing a long-term contract, initiate a trial project to see how your chosen vendor performs in practice. Or you may start with the vendor’s consulting services to learn more about their expertise and collaboration dynamics.