Featured Success Stories From Our 4,300-Project Portfolio

ScienceSoft built an Azure-based telehealth platform for a leading behavioral health provider. The platform is projected to cut manual coordination work by 40%.

ScienceSoft used Dynamics 365 Sales, Marketing and Customer Voice, Power Apps and numerous third-party systems to build a comprehensive CRM ecosystem for a healthcare advisory company.

ScienceSoft implemented and customized Dynamics 365 Sales, Dynamics 365 Customer Voice, and Dynamics 365 Customer Service. With a comprehensive sales and customer service automation environment, Saudia Cargo benefits from 30% faster service processes.

ScienceSoft implemented a Dynamics 365 customer portal integrated with a sales module for Saudia Cargo, Asia’s leading cargo airline. The new portal enables Saudia Cargo’s clients to conveniently apply for shipping services and improves sales speed and efficiency.

ScienceSoft created a CRM customized to sell sophisticated software products and enhanced with two narrowly specific functional modules.

ScienceSoft implemented a customized healthcare CRM system integrated with the client's EHR and PMS to ensure seamless patient interaction tracking, sending automated notifications for appointments, and patient feedback management over customizable surveys.

For three years, ScienceSoft provided support and troubleshooting for a Dynamics-based CRM of a US biotech company. We also redeveloped underperforming automation functions and improved the CRM’s collaboration capabilities.

ScienceSoft implemented a robust marketing solution for a US-based prominent player in fashion retail and hospitality. The solution ensures effective client communication via a range of channels.

ScienceSoft’s team rolled out a custom CRM subsystem for NPO’s member performance management that automated data accumulation from the Client’s CRM and SharePoint extranet, calculation of 49 KPIs, as well as further reporting via the CRM and extranet for the Client’s staff and members.

ScienceSoft compared the three best-fitting CRM platforms in the context of Client needs and advised on the most feasible option. The company received detailed discovery documentation and a step-by-step plan for a smooth migration to Microsoft Dynamics 365 CRM.