ServiceNow® Platform* Services – One Place to Find Them All
ServiceNow consulting encompasses advisory, implementation, customization, testing, and support of ServiceNow solutions. A Specialist ServiceNow Partner and an official ServiceNow Reseller, ScienceSoft shares 14 year-experience in ServiceNow and offers services to cover all platform-related needs.
An Outline of Our A-to-Z ServiceNow Services
We can always advise you on the best ways to tackle your challenges, be it uncertainty in mapping your needs to ServiceNow functionality, a process malfunction or difficulties in expanding ServiceNow to more areas across your enterprise. We also provide the technical skills to overcome these challenges and work both in terms of one-time consultations and ongoing improvement projects.
We can help at any stage of your ServiceNow project. Our ServiceNow implementation services cover platform implementation from scratch, enhancement of your existing platform functionality, integrations (e.g., with IT infrastructure management tools, email services, CRM systems) as well as migration projects (from basic-functionality ticketing tools or legacy ITSM systems).
ScienceSoft can render you technical aid in making ServiceNow meet your business requirements. We set up and adjust the platform without code changes and also do various code-based customizations, such as back-end and client logic, code-level integrations, and access configuration.
Custom ServiceNow app development
Although the existing ServiceNow functionality offering is extremely rich, you can still miss some apps or features. For example, the product you need may be included in the more expensive functionality package and buying it because of one app would be too wasteful. Or you don’t think that using one of your purchased apps is sensible because you are dissatisfied with the concept behind it. A custom ServiceNow application is always a good way out for such occasions. Our certified ServiceNow application developers will analyze your functionality requirements, design and deliver the app in a reasonable time frame.
ServiceNow testing
To ensure the quality of your ServiceNow solution, our certified team of test engineers can put your system through paces and uncover all there is to fix about it. They thoroughly check ServiceNow functionality, integrations, performance, security, usability and data quality to help you make your solution fully comply with your requirements.
To help you maintain the performance and user convenience of your solution, ScienceSoft’s experts can provide ServiceNow support services. This includes not only basic user support activities but also system parameters monitoring and on-the-fly troubleshooting.
ScienceSoft can become your ServiceNow managed services provider for you to enjoy using ServiceNow without thinking about its performance issues or surfaced defects. We will take over all the worries concerning system administration and performance, security, and ongoing improvements as well as user training and support.
ServiceNow Products We Cover
Software Asset Management
Now Platform App Engine
Selected Projects
9 results for:
Public Services
Healthcare
ServiceNow® Portal Development for Biomaterial Usage Regulation
ScienceSoft developed a ServiceNow-based solution for a governmental institution to manage the utilization of human biological material. The solution combined a ServiceNow portal and a custom internal operations app to help the Client process biological sample inquiries faster and stay in line with respective legislative acts.
Information Technology
Construction
ServiceNow Consulting and Integration for a 17,000-Employee Construction and Engineering Enterprise
ScienceSoft designed and implemented custom integrations to connect the enterprise’s ITSM solution with an outsourced IT support provider’s ServiceNow ITSM system. Our advice on the optimal ticket processing flows ensured quick and transparent issue resolution.
Consumer Goods
ServiceNow® Platform to Standardize IT Service Management for all Departments across 60+ Countries
ScienceSoft came up with a ServiceNow solution for a more consistent coordination of efforts across regional IT departments and overall ITSM automation, while preserving the Client’s workflows.
BFSI
Banking
ServiceNow® Software Evolution and Support for a European Bank with 40,000+ Staff
ScienceSoft provides ServiceNow continuous delivery to a European bank employing 40,000+ staff to make sure the bank uses a system that completely fulfills their needs. As part of the project, ScienceSoft executed various tasks, for example, performed ServiceNow integrations, created an interface for firewall rule requests and changed the process of reporting incidents.
Information Technology
Software products
Proprietary, ServiceNow® Certified App for Supplier Performance Monitoring
ScienceSoft helped a London-based IT consulting company make a ServiceNow app for supplier performance analysis that sheds light on the way it influences businesses. With our team’s help, the application got up and running and was certified by ServiceNow to be available on ServiceNow Store.
Why ScienceSoft Exactly?
Here is what makes us fit to become your ServiceNow services provider.
- 14 years of experience.
- ScienceSoft is a 3-Year Champion in The Americas’ Fastest-Growing Companies Rating by the Financial Times.
- A Specialist ServiceNow partner.
- An approved ServiceNow Reseller status (via USA).
- 24 ServiceNow certificates in the team.
What makes ScienceSoft different
We achieve project success no matter what
ScienceSoft does not pass mere project administration off as project management, which, unfortunately, often happens on the market. We practice real project management, achieving project success for our clients no matter what.
Our Clients Say
PTI has a very aggressive strategy of growth continuing the expansion worldwide. We’ve chosen ServiceNow as a business platform for this goal. ScienceSoft’s has been key to assist us building our journey. They created a portal based on ServiceNow to streamline collocation management of wireless infrastructure sites and managing our site access requests providing to our partners visibility and self-service. They also implemented Legal Catalog Items on the ServiceNow Service Portal to help our Legal Department employees adopt and efficiently use it.
We set our choice upon ScienceSoft and, over the course of our close cooperation, we haven’t regretted the decision. In terms of ServiceNow consulting and implementation, as well as automated testing services, they fulfilled our expectations and became very valuable for the projects.
*ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.