Selected Success Stories from Our 4,000-Project Portfolio
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24/7 White-Label L1 Support for Delap LLP
L1 Support for Qventive Healthcare with 90%+ Resolution Rate and Significant Cost Savings
L1 Support for ScribeAmerica
L1-L3 Support for System One, a 9,000-Employee Company
24/7 L1 Support for Lolli & Pops Results in 100% User Satisfaction
24/7 L1 Employee Help Desk for Biotech Firm Cuts Support Workload by 65%
After-Hours L1 Support for SkillDirector
L1 Help Desk for a US Insurance Broker
L1 Support and Monitoring for MemoryShare, a Funeral Live Streaming Platform
Tier 1 Help Desk for HVG Systems’ Clients