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Artificial Intelligence (AI) Blog

 

How AI Changes Customer Service
CRM, Artificial Intelligence

How AI Changes Customer Service

Find out how artificial intelligence (AI) builds up success in customer service and explore trending AI use cases in customer service.
By Anastasia Haiduk
5 Types of AI to Propel Your Business
Data Analytics & BI, Artificial Intelligence

5 Types of AI to Propel Your Business

Explore five different types of artificial intelligence (AI) – analytic, interactive, text, visual and functional – and get inspired by real-life business examples of AI in action.
By Alex Bekker
How AI-powered chatbots transform customer service management
CRM, Software Development, Artificial Intelligence

How AI-powered chatbots transform customer service management

With significant effects on multiple aspects of the businesses, chatbots have changed the way processes are carried out. This article describes what benefits they can bring to customer service management.
By Apoorv Gehlot
Al-Based Technologies for Fighting Environmental Issues
Internet of Things, Artificial Intelligence

Al-Based Technologies for Fighting Environmental Issues

We explore how AI and IoT contribute to a healthier environment.
By Boris Shiklo
The Threats Artificial Intelligence Poses to Cybersecurity
Information Security, Artificial Intelligence

The Threats Artificial Intelligence Poses to Cybersecurity

Check what security concerns artificial intelligence raises nowadays and why you should take great care and take preventive actions before hackers do any serious harm.
By Harold Kilpatrick
Will Artificial Intelligence Be the Answer to BFSI Cyberattacks?
Information Security, Finance IT, Artificial Intelligence

Will Artificial Intelligence Be the Answer to BFSI Cyberattacks?

Artificial Intelligence is harped to be the next big thing in the banking sector. But, can it solve the industry’s most prominent issue ever? - the problem of cybersecurity.
By Anand Kadam
The Biggest Fear about Artificial Intelligence: Will Robots Steal Our Jobs?
Internet of Things, Artificial Intelligence

The Biggest Fear about Artificial Intelligence: Will Robots Steal Our Jobs?

We dwell on the opportunities offered by AI and shed light on the technology's potential risks.
By Boris Shiklo
CRM and Artificial Intelligence: Today & Tomorrow
CRM, Artificial Intelligence

CRM and Artificial Intelligence: Today & Tomorrow

Drawing on the stats, CRM consultants look at the present and the future of artificial intelligence in CRM.
By Denis Zhinko