Careers

For journalists

email contact@scnsoft.com en flag +1 214 306 68 37
en flag +1 214 306 68 37
Contact us

Artificial Intelligence (AI) Blog

 

Improve Your Customer Service: How a Bot Increases the Support Quality
Artificial Intelligence, Customer Service

Improve Your Customer Service: How a Bot Increases the Support Quality

Learn how the implementation of a chatbot may positively impact your customer service and its support capabilities.
By Anastasia Haiduk
How AI Changes Customer Service
Artificial Intelligence, Customer Service

How AI Changes Customer Service

Find out how artificial intelligence (AI) builds up success in customer service and explore trending AI use cases in customer service.
By Anastasia Haiduk
Chatbot Development: How to Build and Use Virtual Assistants to Improve Efficiency and Save Money
Software Development, Artificial Intelligence

Chatbot Development: How to Build and Use Virtual Assistants to Improve Efficiency and Save Money

Learn about how to build and use an AI chatbot to cut operational costs and improve the quality of your repeated high-volume interactions with customers or between employees.
By Mary Zayats
To Chatbot or Not? The Good and the Bad Behind the Use of the Virtual Assistants in Customer-Centric Businesses
Software Development, Enterprises, Artificial Intelligence

To Chatbot or Not? The Good and the Bad Behind the Use of the Virtual Assistants in Customer-Centric Businesses

A rundown of chatbot business benefits and risks with solutions to some of the latter from our experience.
By Mary Zayats
5 Types of AI to Propel Your Business
Data Analytics & BI, Artificial Intelligence

5 Types of AI to Propel Your Business

Explore five different types of artificial intelligence (AI) – analytic, interactive, text, visual and functional – and get inspired by real-life business examples of AI in action.
By Alex Bekker
Cancer and AI-based image analysis: A revolutionary way to detect, predict, and treat DNA mutations
Image Analysis, Healthcare IT, Artificial Intelligence

Cancer and AI-based image analysis: A revolutionary way to detect, predict, and treat DNA mutations

Cancer diagnosis and detection have long been hot button issues, but with the advent of Artificial Intelligence and big data organization, a solution may finally be at hand.
By Emily Walsh
How AI-powered chatbots transform customer service management
Software Development, Artificial Intelligence, Customer Service

How AI-powered chatbots transform customer service management

With significant effects on multiple aspects of the businesses, chatbots have changed the way processes are carried out. This article describes what benefits they can bring to customer service management.
By Apoorv Gehlot
Al-Based Technologies for Fighting Environmental Issues
Internet of Things, Artificial Intelligence

Al-Based Technologies for Fighting Environmental Issues

We explore how AI and IoT contribute to a healthier environment.
By Boris Shiklo
The Threats Artificial Intelligence Poses to Cybersecurity
Information Security, Artificial Intelligence

The Threats Artificial Intelligence Poses to Cybersecurity

Check what security concerns artificial intelligence raises nowadays and why you should take great care and take preventive actions before hackers do any serious harm.
By Harold Kilpatrick
MORE ARTICLES