IT Services and Software for Transportation and Logistics Companies
Digital Transformation in Transportation and Logistics Operations
Since 2015, ScienceSoft has been providing tailored IT solutions and dedicated services for the transportation and logistics (T&L) industry, which propel digital transformation across business management and all major T&L activities.
IT services for transportation and logistics (T&L) focus on consulting, implementation, support and evolution of T&L solutions and aim to help T&L companies streamline and reduce costs of logistics operations, enhance asset efficiency, and improve customer experience.
The dedicated IT services also cover consulting on the use of advanced techs (cloud, IoT, AI and ML, blockchain, AR, etc.) for T&L operations, IT infrastructure support, quality assurance, help desk, and cybersecurity services for T&L companies, and more.
Companies ScienceSoft Serves
Logistics service providers (LSPs)
Freight forwarders, third-party and fourth-party logistics service providers.
Courier express parcel (CEP) companies
CEP services providers operating in B2B and B2C segments.
Logistics marketplaces
Providers of digital platforms that enable direct interaction between multiple T&L providers and buyers of T&L services.
IT product companies
Companies looking to develop software products for the T&L industry.
Enterprises involved in T&L activities
Non-T&L companies that need to manage large T&L teams and in-house fleet.
IT Solutions for T&L by ScienceSoft
Business management
- Automated bookkeeping.
- Consolidation and analysis of financial big data to reveal key T&L cost and revenue drivers.
- AI-powered analysis and trend-based forecasting of operational and strategic T&L expenses; suggestions on spend optimization.
- Calculation of operational and strategic T&L savings.
- Revenue calculation (by period, customer, region, etc.), analysis and forecasting.
- Calculation of transportation cost based on the delivery mode, shipment distance, fuel cost, cargo weight and size, number of stops, etc.
- Automated allocation of transportation costs to individual orders.
- Planning operational expenses based on the analysis of historical spend data, data on customer demand, current fuel and services prices.
- Real-time tracking of operational spend by category (fuel, fleet maintenance, driver payroll, etc.).
- Labor planning (by period, type of activity, region, etc.) based on the analysis of historical data on resource requirements for customer order fulfillment.
- Automated task assignment (for drivers, warehouse staff, etc.) based on the employee availability and operational schedules.
- Real-time labor performance monitoring against pre-defined KPIs.
- Centralized storage of customer-related data (general customer information, interaction history and ongoing activities, etc.).
- Creation, editing, approval, and centralized storage of customer documents (contracts, invoices, etc.).
- Customer claim management.
- Customer portal with self-service capabilities.
- Automated aggregation of customer orders from a customer portal, third-party ecommerce platforms, etc.
- Prioritization of customer orders based on customer value, order date, item category, and more.
- Analytics-based assignment of preferred carriers to customer orders.
- Real-time tracking of customer order fulfillment progress.
- Automated calculation of due amounts and submission of customer invoices.
Vendor relationship management (for LSPs)
- Managing RFxs, e-auctions, e-tenders.
- AI-enabled cost-benefit analysis and carrier bid/rate compliance scoring.
- Creation, editing, approval, and centralized storage of carrier contracts and transport orders.
- Automated validation of carrier invoices and submitting them for payment.
- Real-time monitoring of carrier performance against pre-defined KPIs.
- Vendor portal for carrier self-registration and facilitated communication with carriers.
T&L operations and asset management
- Automated aggregation, processing, and AI-powered analysis of operational big data (transactional data, transportation process data, fleet data, labor performance data, etc.).
- Scheduled and ad hoc analytical reports.
- Trend-based forecasting of customer demand, fleet utilization, labor utilization, etc.
- What-if scenario modeling and operational risk management.
- AI-powered recommendations on optimal storage conditions for different goods, item putaway and picking routes, type and amount of order packing.
- AR-enabled order picking (pick-by-vision).
- Barcode/RFID-enabled monitoring of warehouse inventory levels.
- AI-powered planning of warehouse labor resources and equipment, operations in yard, loading docks, etc.
- Transportation demand planning.
- AI suggestions on optimal transport modes and vehicles, shipping routes, item consolidation, transportation rates. and more.
- Real-time tracking of transportation progress.
- RFID-enabled monitoring of goods transportation conditions (e.g., temperature, humidity, vibration, etc.).
- ML-powered forecasting of shipping time and estimated time of arrival.
- Creation, editing, approval, and centralized storage of transportation documents (bills of lading, commercial invoices, etc.).
- Automated reverse logistics.
- Template-based creation of fleet schedules and task lists for drivers.
- Real-time tracking of vehicle location, fuel consumption, driver's behavior, tachograph data compliance with applicable regulations (e.g., DOT requirements for the US), and more.
- A mobile application for last mile carriers to enable easy updates on order shipment status.
- Predictive fleet maintenance suggestions powered by IoT and AI technologies.
- Fleet maintenance monitoring in real time and reporting upon completion.
Selected Transportation and Logistics Projects by ScienceSoft
Why Choose ScienceSoft as a Technology Partner in T&L
- Since 1989 in software development.
- Since 2015 in designing and building transportation software, including fleet management solutions.
- 35 years of experience in data science, 13 years in IoT, 11 years in big data, 18 years in AR to introduce T&L solutions powered up by advanced technologies.
- Since 2003 in cybersecurity to ensure world-class protection of T&L solutions.
- Since 2010 in IT infrastructure services to cover administration, monitoring, troubleshooting, and optimization of IT infrastructures for T&L companies.
- Quality-first approach and a mature security management system backed up by ISO 9001 and ISO 27001 certifications.
- ScienceSoft is a three-time member in the Global Outsourcing 100, the list of the most trusted outsourcing service providers carefully assessed and selected by IAOP.
What makes ScienceSoft different
We achieve project success no matter what
ScienceSoft does not pass mere project administration off as project management, which, unfortunately, often happens on the market. We practice real project management, achieving project success for our clients no matter what.
ScienceSoft USA Corporation Is a 3-Year Champion in the Financial Times Rating
Three years in a row (2022–2024), the Financial Times has included ScienceSoft USA Corporation in the list of 500 fastest-growing American companies. This is the result of our dedication to driving project success despite any constraints and disruptions.
ScienceSoft’s Practices to Lead T&L Projects to Success
Our transportation and logistics clients get their projects delivered on goal, timelines, and budget and enjoy the flexibility to add feasible scope changes down the road. You’re welcome to explore the descriptions of ScienceSoft’s development and project management practices propelling the success of T&L endeavors we handle.
Project planning
Discover our scoping best practices and learn how we arrange an optimal development team to complete the agreed project tasks. We also share our collaboration planning principles and explain ScienceSoft’s approach to identifying and mitigating risks at early project stages.
Cost estimation
Understand the factors and techniques our teams consider to accurately estimate project costs and check our sample top-down and bottom-up estimates. The page also outlines ScienceSoft’s proven practices to reduce development and maintenance costs by 1.5–12x.
Progress controls
Check ScienceSoft’s sample KPIs to evaluate cooperation health and software quality and see examples of project reports we deliver. You can also explore our transparent change request management process and discover the practices our experts rely on to prevent scope creep.
Knowledge transfer
Learn the principles, techniques, and tools we use to foster safe and efficient collaborative knowledge management. We spell out our structured project data sharing flow and show examples of software documents our teams deliver throughout the development life cycle.
Our Clients Say
Relying on ScienceSoft’s experience in software development and practical knowledge of the transportation and logistics sector, we commissioned them the end-to-end design and development of our shipping services marketplace. We appreciated their client-oriented approach, consistent collaboration across all the project stages, and flexibility to adjust to changes. We believe ScienceSoft has contributed a lot to speed up our marketplace’s release and would certainly recommend them as a reliable tech partner.
We commissioned ScienceSoft to build a Dynamics 365 customer portal to help our sales team streamline communication with B2B customers. The team implemented a robust customer portal integrated with the Dynamics 365 Sales module. The B2B customer portal meets our business needs of enhanced pricing invoicing and contracting and overall client communication. The project continues on the support level, and we are glad to continue our cooperation with ScienceSoft.
Working with ScienceSoft has been an enriching experience for our organization. From the outset, their expertise was evident. Entrusting them with the construction of our SharePoint Online site was one of the best decisions we've made. We wholeheartedly recommend ScienceSoft to any business looking to optimize their digital infrastructure. Their professionalism and proficiency truly set them apart.
Benefits of Building IT Solutions for Transportation and Logistics with ScienceSoft
Optimized development cost
- We define optimal T&L solution functionality based on our clients’ needs not to implement unnecessary features.
- We rely on iterative development to introduce essential T&L software features first and enable faster payback from software implementation.
- We use proven frameworks and ready-made components where possible to streamline development and ensure high T&L software quality.
- We opt for cost-efficient cross-platform techs (React Native, Flutter, Xamarin, etc.) to develop mobile T&L apps.
Driving business value with advanced technologies
We choose the best-fitting advanced technologies (AI/ML, big data, IoT, blockchain, AR) for each IT solution to deliver additional value across transportation and logistics workflows for our clients.
Cooperation model that fits your needs
We offer full outsourcing, dedicated teams, and team augmentation to provide T&L companies with the precise level of cooperation they need.
Complete visibility into the project progress
We define tailored sets of metrics to track the development process and ensure service transparency by submitting regular KPI-based reports on the accomplished tasks. Our teams steadily share software documentation with your stakeholders to eliminate project data silos and facilitate solution maintenance.
Depending on the required kind of service, we offer:
- Time & Material, Time & Material with a cap pricing model – for advisory activities, agile implementation of a T&L solution with frequently changing requirements.
- Fixed price model – for a feasibility study and PoC development, T&L solution implementation divided by stages to fix the price for each stage.
- A monthly subscription fee – for IT support activities for T&L companies.
Security and compliance
We implement intelligent fraud detection algorithms, authorization controls for APIs, data validity confirmation mechanisms, and other robust security mechanisms to ensure protection of data stored in a T&L solution. Our logistics software development company also helps achieve and maintain compliance with SOX, SOC 1 and SOC 2, WTO regulations, ISO standards, DOT requirements, and other necessary global and regional regulations.
Choose Your Service Option
Advanced technology consulting
ScienceSoft’s consultants advise on the use of cloud, big data, AI and ML, IoT, blockchain, AR and VR technologies for:
- Route modeling and optimization.
- Transportation monitoring and risk management.
- Demand forecasting and spend planning.
- Predictive fleet maintenance.
- Advanced operational analytics.
- End-to-end traceability of multi-party transactions, and more.
T&L product consulting
ScienceSoft assists in idea productization, brand design, UX and UI design to help you promptly plan and launch a winning T&L solution. You get:
- A clear T&L product concept.
- A unique selling proposition to differentiate your product from competitors’ offerings.
- User journey maps and a usability testing report.
- A comprehensive UI kit.
- An interactive prototype of your T&L solution.
- An optimal toolkit to build your T&L product.
T&L solution implementation
- Designing optimal T&L solution features, architecture, UX and UI, and tech stack.
- Estimating the project's cost & timelines, ROI calculation.
- T&L software development and testing.
- Integrating the T&L solution with the required systems and hardware.
- User training.
- Continuous support and evolution of the T&L solution (if required).
Outsourcing of specific IT functions
ScienceSoft offers to handle separate IT functions to optimize the quality and costs of transportation and logistics operations and provides:
ScienceSoft helps quickly cover resource gaps in your transportation and logistics IT initiative with the following experts:
Why It’s High Time to Digitalize Your Transportation and Logistics Operations
Based on ScienceSoft’s experience in transportation and logistics, companies operating in this sector may reap the following benefits with digital transformation: