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CRM Blog

Welcome to our CRM blog!

We have created this space for business owners, sales executives, IT and CRM managers who are keen to get a complete picture of CRM capabilities. Via how-to tutorials and business-oriented CRM articles, we lead you to a better understanding of the potential of building profitable customer relationships and help to efficiently cope with business challenges connected with customer management. Our primary focus is on two powerful solutions – Salesforce and Microsoft Dynamics 365.

Stay tuned and turn our expertise into your business benefits!

The Titans’ Battle: CRM On Premises vs. Cloud CRM. Who Wins?
CRM

The Titans’ Battle: CRM On Premises vs. Cloud CRM. Who Wins?

See how on-premises CRM software differs from cloud-based CRM platforms and what market-leading CRM vendors bet on.
By Andrew Repin
Overview of CRM Customization Features and Benefits
CRM

Overview of CRM Customization Features and Benefits

Find out which CRM features you can customize and how CRM customization can improve business outcomes.
By Andrew Repin
Best CRM for Startups: Overview
CRM, Startups

Best CRM for Startups: Overview

Learn what CRM software functionality is essential for startups and which CRM platforms provide the necessary tools.
By Andrew Repin
How to Raise the Efficiency of Customer Service with CRM
CRM, Customer Service

How to Raise the Efficiency of Customer Service with CRM

ScienceSoft explains how CRM software can drive your customer service success and improve support KPIs and presents 3 top CRM platforms.
By Anastasia Haiduk
Manage Customer Relationships with B2B CRM to Win More Revenue
CRM

Manage Customer Relationships with B2B CRM to Win More Revenue

B2B CRM and how it helps to manage customer relationships with the examples of different CRM systems fully fit for the task.
By Andrew Repin
Building Your Custom CRM: How to Secure Best-Suited Software for Your Business
CRM

Building Your Custom CRM: How to Secure Best-Suited Software for Your Business

Learn how to build a custom CRM software solution to fully adhere to your business needs.
By Oleg Khmelkov
Why You Need CRM Client Portal to Enhance Your Customer Service
CRM, Customer Service, Web Portals

Why You Need CRM Client Portal to Enhance Your Customer Service

Learn how CRM customer portals make your customer service more efficient and allow connecting to your clients in a whole new way.
By Denis Zhinko
Microsoft Dynamics 365 Integration: an Unmatched Advantage for Your Sales Team
CRM, Dynamics 365

Microsoft Dynamics 365 Integration: an Unmatched Advantage for Your Sales Team

The article dwells on integration options of Microsoft Dynamics 365, which software solutions should be connected to CRM and what benefits it may bring.
By Oleg Khmelkov
3 Options for Marketing Automation with CRM – Choose Yours
CRM, Marketing Automation

3 Options for Marketing Automation with CRM – Choose Yours

Learn about the benefits of various options of marketing automation with CRM to pick a solution that supports your marketing efforts best.
By Denis Zhinko
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