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Insurance IT Blog

A Journey to Smart Underwriting in Health Insurance: How to Start with Confidence

Insurance IT, Finance IT, Healthcare IT

A Journey to Smart Underwriting in Health Insurance: How to Start with Confidence

Health insurers chase intelligent underwriting, but it‘s a high-hanging fruit. Here are win-win strategies and tools to start an AI journey with confidence.

By Olga Vinichuk

Behavior-Based Insurance To Reshape Life & Health Plans. Or Will It?

Insurance IT, Finance IT, Healthcare IT

Behavior-Based Insurance To Reshape Life & Health Plans. Or Will It?

By 2035, at least 60% of health payers will offer some form of behavior-based insurance alongside traditional coverage types, ScienceSoft's research shows.

By Olga Vinichuk

Boosting Customer Experience in Health Insurance: Can You Escape AI?

Insurance IT, Finance IT, Healthcare IT

Boosting Customer Experience in Health Insurance: Can You Escape AI?

For health insurance customer experience, AI is gradually turning from a luxury into a necessity, ScienceSoft’s lead insurance IT consultant says.

By Olga Vinichuk and Stacy Dubovik

Six Digital Customer Experience Strategies Insurance Companies Must Prioritize in 2024

Insurance IT, Finance IT

Six Digital Customer Experience Strategies Insurance Companies Must Prioritize in 2024

30% of insurance clients report poor digital customer experience. Learn the six surefire strategies to introduce top-notch CX with your digital platforms.

By Zaryna Babko and Stacy Dubovik

Seeking to Elevate Insurance Customer Digital Experience? Here’s Where You Should Start

Insurance IT, Finance IT

Seeking to Elevate Insurance Customer Digital Experience? Here’s Where You Should Start

Securing the value-first customer experience improvement in insurance: planning, software to recognize client expectations, KPIs to measure success.

By Zaryna Babko

IoT for Smart Banking and Finance

Internet of Things, Finance IT, Insurance IT

IoT for Smart Banking and Finance

ScienceSoft describes the role of IoT in banking and finance, reviews its benefits, and gives examples of how leading BFSI orgs take advantage of the tech

By Boris Shiklo

3 Effective CRMs for Insurance Agents: Features and Limitations

Insurance IT, Finance IT, CRM

3 Effective CRMs for Insurance Agents: Features and Limitations

See which insurance CRM software provides agents with the necessary tools to meet all insurance agency needs and learn pros and cons of the selected tools.

By Andrew Repin