Ticketing Software Consulting | ScienceSoft
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With a properly planned ticketing system, you’ll get:
82% of complex cases resolved within 24 hours due to automated next-best action recommendations for help desk agents.
50% faster response time for emergency issues due to extensive automation capabilities.
25% fewer support tickets due to self-service capabilities.
95% CSAT score due to faster ticket resolution.
Our Offices
North America
McKinney, TX, United States 
5900 S. Lake Forest Drive, Suite 300
McKinney, Dallas area, TX-75070
Atlanta, GA, United States
3372 Peachtree Rd., Suite 115
Atlanta, GA-30326
Mexico City, Mexico
229 Patriotismo Ave., Floors 7 and 8
San Pedro de los Pinos
Mexico City, 03800
Europe
Riga, Latvia
Vantaa, Finland
Warsaw, Poland
Vilnius, LithuaniaGulf Cooperation Council
Riyadh, Kingdom of Saudi Arabia
Al Olaya st. 8570
Riyadh, POB 12213
Fujairah, United Arab Emirates
Fujairah - Creative Tower
Fujairah, POB 4422