L1/L2 Support Engineer (English)
We are inviting a specialist to join our technical support team. Support will be provided in English. No prior IT experience is required, we offer internal training and will help you gain the necessary knowledge.
We specialize in IT consulting, development, testing, and support of technological solutions. Our clients include companies from various industries, including well-known brands.
Your responsibilities
- Respond promptly to customer inquiries related to the use of technological solutions.
- Provide guidance on the functional and technical capabilities of applications.
- Offer technical support for information systems.
- Prepare documentation describing new application features.
- Maintain reports to monitor technical issues reported by customers.
Your skills and experience
- Strong command of English (B2 level or higher)
- Clear and articulate speech
- Effective business communication skills
We guarantee
- High salary.
- Professional training and obtaining certificates at the company's expense.
- Paid vacation.
- Medical insurance and 100% payment for sick leave.
- Corporate classes in English, German, and Polish languages.
- A variety of corporate events.
- The possibility of remote work from any location.
