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Banking IT Blog

How to create a single view of the customer with banking software
Banking IT, CRM, Finance IT

How to create a single view of the customer with banking software

Banking software solutions for gathering customer data can help to build a customer-centric model across the organization.
By Natallia Babrovich
Banks need emotion recognition software to increase customer loyalty
Banking IT, Data Analytics & BI, Image Analysis, Finance IT

Banks need emotion recognition software to increase customer loyalty

Banking software consultants advice using text, voice and image analysis software to interpret customers’ emotions and boost customer loyalty.
By Natallia Babrovich
How biometric authentication can increase mobile banking security
Banking IT, Mobile Apps, Finance IT

How biometric authentication can increase mobile banking security

Banks that have heavily invested in mobile banking development should ensure high security standards to get higher adoption rates.
By Natallia Babrovich
How to use gamification in banking to engage customers and employees
Banking IT, CRM, Mobile Apps, Web Portals, Finance IT

How to use gamification in banking to engage customers and employees

Gamification can become a valuable tool to engage customers and keep banking CRM up-to-date.
By Natallia Babrovich
How digital and physical channels impact on customer satisfaction in retail banking
Banking IT, Mobile Apps, Finance IT

How digital and physical channels impact on customer satisfaction in retail banking

To satisfy customers, retail banks have to balance between digital initiatives, such as mobile banking development, and high-quality in-branch services.
By Natallia Babrovich
Why banks really integrate Android Pay into mobile banking
Banking IT, Mobile Apps, Finance IT

Why banks really integrate Android Pay into mobile banking

In the light of recent news about integration of Android Pay into mobile banking apps, the article explores the reasons and benefits of this move.
By Natallia Babrovich
The current state of automated trading for banks and financial services companies
Banking IT, Finance IT, Investment IT

The current state of automated trading for banks and financial services companies

The article explores how traders currently use automated trading solutions to support their decision-making activities.
By Natallia Babrovich
How banks can increase customer retention with appealing loyalty programs
Banking IT, CRM, Finance IT

How banks can increase customer retention with appealing loyalty programs

To create top-notch loyalty programs that increase customer retention, banks should make the right use of the latest technology.
By Natallia Babrovich
Why updates of customer profiles in banking CRM matter
Banking IT, CRM, Finance IT

Why updates of customer profiles in banking CRM matter

Practical tips on how to identify outdated customer profiles and keep your banking CRM relevant to make targeted product and service offers.
By Natallia Babrovich
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